Appcues vs Stonly

Appcues helps teams create in-product experiences for onboarding users, encouraging feature adoption, collecting feedback, and reducing support requests without engineering help for every change. Its formats include Flows, Checklists, Launchpads, Banners, Pins, NPS and Surveys, and Workflows. A Chrome extension, Appcues Builder, creates Flows, Pins, and Banners; Appcues Studio is a web dashboard for other experience types, targeting, themes, analytics, and administration. Mobile support covers native iOS and Android apps as well as React Native, Flutter, and Ionic through a mobile SDK. Mobile experiences include Flows, Surveys, Embeds, and push notifications, with targeting, translation, themes, and analytics. Appcues Analytics offers trends, funnels, paths, retention curves, contextualized events, segments, dashboards, reports, and AI analysis. Appcues AI is included on every plan and can plan, troubleshoot, build, segment, and analyze experiences using Appcues data. Pricing is on request; a free trial requires no credit card.

Stonly is a customer-service knowledge platform for building and delivering interactive guides, articles, knowledge bases, and AI-assisted answers. Its guides combine instructions with choices, letting customers or employees follow a path suited to their situation. Teams can place guides on websites, help centers, and web or mobile apps through no-code triggers. The knowledge base supports articles and guides, with analytics, versioning, rights management, and multimedia content. AI Answers draws on structured, metadata-rich material to respond to questions, surface relevant guides, and support multi-step resolutions. Stonly lists integrations including Zendesk, Salesforce, Freshworks, ServiceNow, Slack, Google Drive, Notion, and Zapier. Plans include Basic, with 400 monthly guide views, five published guides, one language, and one team member; Small Business lists 4,000 guide views and five team members. New accounts receive a 14-day Small Business trial, then move to Basic without charge unless upgraded. Stonly is available on Android, iOS, and web.