Appetier vs GonnaOrder
Appetier
appetier.comGonnaOrder
gonnaorder.comSide by side
| Figure | Appetier | GonnaOrder |
|---|---|---|
| Price from | $49/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 10 |
| Spec score · Restaurant Online Ordering Software | 8.6 (#18) | 9.1 (#7) |
| Delivery orders | Yes | Yes |
| Free plan | No | Yes |
| Ordering channels | website and app | Ordering is available through websites, Facebook, Instagram, QR codes, kiosks, and delivery. |
| POS integration | Yes | Yes |
| POS integrations | The integration catalog lists Toast, Square, Clover, Lightspeed, Revel, NCR/Aloha, Micros, SpotOn, PAR Brink, and SkyTab. | The platform connects stores to popular POS systems and ePOS or till systems. |
| Support | The pricing page says white-glove onboarding, menu import, and staff training are included in every plan. | The paid plans list support through email, Help Center, chat, WhatsApp, and Viber; active subscriptions also receive prioritized email and chat support. |
| Branded mobile app | Yes | Yes |
Plans
Appetier
- Essential$2,388 a year
- Enterprise$499 a month
- GrowthFree
- Growth with Voice$49 a month
- Enterprise$399 a month
GonnaOrder
- Starter€49 a month
- Pro$79 a month
- Scale€109 a month
- TailoredPriced on request
- Starter€490 a year
- Pro€790 a year
- Scale€1,090 a year
- Branded Mobile AppPrice not published
- Custom DomainPrice not published
- SMS NotificationsPrice not published
In their own words
Appetier
Appetier gives restaurants a console for direct online ordering, branded apps, loyalty, marketing, menu management, and POS sync. Customers can order through a restaurant website or app; ordering supports modifiers, upsells, coupons, rewards, saved cards, Apple Pay, and order tracking. Restaurants can start menu setup from their website or a menu photo, which Appetier uses to draft the menu. Native iOS and Android apps can carry the restaurant's logo and include push notifications and reorders. Its integration catalog lists POS systems including Toast, Square, Clover, Lightspeed, Revel, NCR/Aloha, Micros, SpotOn, PAR Brink, and SkyTab. The Sous assistant can read menu photos, draft missing item descriptions, and reply to Google reviews; prices do not change unless the restaurant changes them. Appetier says it is PCI compliant under SAQ A, does not receive or store raw card numbers, and uses PCI DSS Level 1 payment partners. Growth is free with a 5% direct-order fee capped at $199 per location/month; Essential is $2,388/year per location, and Enterprise is $499 a month per location.
GonnaOrder
GonnaOrder gives restaurants and other service or retail businesses digital menus and online ordering through a website or app. Customers can browse and pay on a smartphone, PC, or tablet, or order at a table by scanning a QR code. Listed modules cover pickup, self-service, open tabs, kiosks, delivery, reservations, and loyalty programs with gift cards. Plans include online and card-present payments, till integration, order printing, multilingual menus, promotions, analytics, and a customer 360 view. The platform connects with POS systems, payment gateways, and delivery services; its Admin API supports order retrieval and custom POS or notification applications. GonnaOrder offers a free plan and a 14-day trial, with paid plans from €49/mo. The Starter plan is €49 a month and covers one venue, one module, and one sales channel per enabled module. GonnaOrder says it charges no commission per order, though payment-provider fees may apply. Without a paid subscription after the trial, a store can receive up to five orders per month while its menu remains viewable.