GonnaOrder

GonnaOrder is an online menu and ordering system for restaurants, cafés, bars, hotels and other service or retail businesses. It is best suited to operators who want ordering, payments and service workflows in one platform. Its range is broad, but the entry plan allows only one module and one sales channel.

Overview

Customers can browse a digital menu and order or pay from a smartphone, PC or tablet; businesses can run the system on an internet-connected tablet or PC. QR ordering lets diners place orders at a table without waiting. Pickup, self-service, kiosk and delivery workflows extend the platform beyond table service, while open tabs, reservations and loyalty programs with gift cards address other parts of the customer journey.

GonnaOrder says it charges no commission per order. That does not eliminate payment costs: digital payment fees depend on the provider and method a business selects. The platform is most compelling when an operator wants to combine several ordering workflows; a venue needing only one uncomplicated channel may not need its broader module set.

Key features

Ordering and service modules: QR table, pickup, self-service, kiosk and delivery ordering cover distinct service patterns, with open tabs, table reservations and loyalty programs with gift cards also available. The practical constraint is plan-based access: Starter supports just one module, while businesses combining several workflows need Pro or Scale.

Payments and integrations: Every plan includes online and card-present payments, ePOS or till integration, local couriers, delivery software integration and automatic order printing. GonnaOrder also connects to payment gateways, POS systems, last-mile and local delivery services, websites, analytics, notifications and social sign-in. This breadth helps operators keep ordering connected to existing tools, although transaction fees remain the responsibility of the chosen payment provider.

Menus and customer tools: Multilingual menus, vouchers, promotions, analytics and a customer 360 view are included across plans. These capabilities make the platform more relevant to businesses serving different language communities or running promotions, rather than a bare digital-menu replacement.

Development and operations: The Admin API lets restaurants and developers retrieve order information and build POS integrations or customized order-notification apps. GoAdmin is available for iOS and Android; the automatic-printing app supports Windows, macOS, Linux, Android and iOS.

Privacy and kiosk controls: GonnaOrder’s privacy policy says it aims to comply with Dutch, European and international requirements, including the EU GDPR, and describes secured networks with access limited to people granted special rights. Its terms say it does not collect or store credit-card details; payment providers handle card security. For kiosks, Sales Points restrict ordering to authorized terminal URLs and associate orders with the originating device for tracking.

Pricing

GonnaOrder has a free plan and paid plans starting at €49/mo, with a 14-day trial. Subscriptions can be monthly or annual, and annual billing saves two months. That fallback can keep a small menu online, but it is not a substitute for a regular ordering volume.

Starter — €49 / month: One venue, one module, one sales channel per enabled module and 20 QR codes, with email, Help Center, chat, WhatsApp and Viber support. This is the lowest-cost paid option for a single venue focused on one workflow, but it is restrictive for businesses that want to offer, for example, both table and delivery ordering.

Pro — 79 / month: One venue, up to three modules, up to three included sales channels and 100 QR codes, with the same support channels. It fits a venue combining a few service modes. The listed price is $79 a month, while the billing description says “79 / month”; confirm the applicable currency before subscribing.

Scale — €109 / month: One venue, all 7 modules, up to 7 included sales channels and 500 QR codes, plus the same support channels. This is the clearest fit for a single venue that wants the full module range; it still covers only one venue.

Tailored — custom pricing: Aimed at chains and complex setups, with custom module mixes, multi-venue configurations, multi-channel setups and 500+ QR codes. It is the relevant option when the one-venue plans do not fit an operator’s footprint.

Optional extras have separate charges: SMS notifications are billed per notification, the branded mobile app is billed at €500 / year, and Custom Domain is shown as EUR 40 per once on our read (the USD price is not displayed to our checker). Active subscriptions receive prioritized email and chat support. Payment-provider transaction fees may apply on top of subscription costs.

Platforms

The platform lists Android, iOS, Linux, macOS, web and Windows support, as well as an API. Customers can order from internet-connected smartphones, PCs or tablets; businesses can operate it from an internet-connected tablet or PC. The separate GoAdmin app supports iOS and Android, and the automatic-printing application runs on Windows, macOS, Linux, Android and iOS. That combination suits venues with varied devices, while the customer-facing ordering channels are the website and app.

Who it's for

GonnaOrder is aimed at restaurants, cafés, bars, hotels and other service and retail businesses that want customers to order online or at the venue. It is a strong fit for a single location choosing among table QR, pickup, kiosk, delivery and related workflows, especially when POS, printing and payment integrations matter. The one-venue cap on the three named paid plans and Starter’s one-module limit make it less suitable for a multi-location operator or a venue expecting several channels on the cheapest paid tier.

Pros and cons

Pro: Seven modules span table ordering, pickup, self-service, kiosk, delivery, open tabs, reservations and loyalty, giving operators options beyond a digital menu.

Pro: Online and card-present payments, ePOS or till integration, delivery integrations and automatic printing are included in all plans, so these core operational connections are not reserved for the top named tier.

Pro: The post-trial allowance of up to 5 monthly orders and an always-viewable menu provides a limited way to keep a store present without a subscription.

Con: Starter’s single module, single sales channel and 20 QR codes sharply limit the range a venue can run at €49 / month.

Con: The three named paid tiers each cover only one venue, so businesses with multiple locations need custom pricing.

Con: No-commission ordering does not mean payment-free transactions; payment-provider fees still apply, and add-ons such as branded apps and SMS notifications carry separate charges.

Alternatives

For a broader comparison of this category, start with Restaurant Online Ordering Software.

CloudWaitress is worth considering if a freemium option with a free plan and an advertised 100-order-and-reservation monthly Starter allowance is a closer fit; its Standard plan is $39 per store/month.

Olo Ordering is a paid alternative for readers seeking an ordering product that supports Android, iOS, web and API platforms.

Clover Online Ordering may suit a business focused on takeout, curbside pickup or dine-in ordering without setup or subscription fees; delivery fees may apply.

Lunchbox is another freemium option with free plans described for 1–2 locations, including a plan with zero sign-up and commission fees.

Bopple offers a free online store, digital menu, business listing and custom branding and theming, making it an alternative for a business prioritizing a branded storefront.

Appetier is a paid option with a free plan and trial; its Essential plan is $2,388/year per location ($199/month equivalent) and combines web and native app ordering with loyalty, CRM and two-way POS sync.

Flipdish is a paid alternative whose Website plan is $149 per site/month when billed monthly, with a branded website, online ordering, menu management and loyalty.

HungerRush may be worth comparing for its qualifying free Starter plan, which covers one location and one POS terminal.

Verdict

Choose GonnaOrder if you run a single venue and want digital ordering tied to payments, POS, printing and a choice of service modules. Its strongest case is the breadth of workflows and integrations, with a free plan and paid entry at €49 / month. Look elsewhere if you need several modules on the least expensive paid tier or multiple venues without moving to custom pricing.