Lunchbox

Spec sheet

What it does

Lunchbox provides enterprise restaurant software for multi-channel ordering, B2B catering and guest engagement.Read 14 Oct 2026 · lunchbox.io

Product

Lunchbox connects restaurant ordering, catering, loyalty, marketing, and guest engagement in one digital commerce platform.Read 2 Oct 2026 · lunchbox.io

Free plan

YesRead 22 Sep 2026 · lunchbox.io

Mobile apps

Lunchbox powers custom branded apps where guests can order, manage accounts, receive offers and use loyalty points.Read 14 Oct 2026 · lunchbox.io

Security

Lunchbox says it continuously vets online transactions with fraud detection software and undergoes yearly PCI compliance audits.Read 2 Oct 2026 · support.lunchbox.io

Support

Lunchbox advertises 24/7 support through email, live chat and phone at 1-833-529-1299.Read 14 Oct 2026 · support.lunchbox.io

Headquarters

New York, NY, United StatesRead 28 Sep 2026 · lunchbox.io

Aggregation integrations

Documented marketplace connections include UberEATS, DoorDash and Grubhub.Read 14 Oct 2026 · support.lunchbox.io

API and partner access

Lunchbox OPEN API lets restaurants connect ordering, processing, marketing, delivery, and POS integrations, and offers integration partners instructions and a testing environment.Read 2 Oct 2026 · lunchbox.io

API integrations

The OPEN API page lists POS, loyalty, delivery and marketing connections including Toast, Brink, Revel, Micros, Paytronix, Punchh, UberEats, DoorDash, Segment, HubSpot and Customer.io.Read 14 Oct 2026 · lunchbox.io

API partnership tooling

Lunchbox says integration partners receive instructions, a testing environment and compatible data pipelines.Read 14 Oct 2026 · lunchbox.io

Branded mobile app

YesRead 22 Sep 2026 · lunchbox.io

Catering

The catering product supports backend order entry, quotes, tax-exempt customers, house accounts, loyalty and automated prep sheets.Read 14 Oct 2026 · lunchbox.io

Company founding

LinkedIn lists Lunchbox as founded in 2019.Read 14 Oct 2026 · linkedin.com

Company headquarters

LinkedIn lists New York, New York as headquarters and company size of 201–500 employees.Read 14 Oct 2026 · linkedin.com

Company legal name

The SEC filing identifies the issuer as Lunchbox Technologies Inc., a Delaware corporation.Read 14 Oct 2026 · sec.gov

Delivery orders

YesRead 22 Sep 2026 · lunchbox.io

Documentation

The Help Center is organized into collections for catering, admin dashboards, aggregation, delivery, loyalty, marketing, POS configuration and ordering features.Read 14 Oct 2026 · support.lunchbox.io

Enterprise audience

Lunchbox describes its platform as designed for enterprise restaurant brands and focuses on helping them scale operations and guest relationships.Read 2 Oct 2026 · lunchbox.io

Founder

Lunchbox identifies Nabeel Alamgir as executive chairman and founder.Read 14 Oct 2026 · lunchbox.io

Licence status

The client agreement identifies Lunchbox as a proprietary service and prohibits reverse engineering, copying and derivative works.Read 14 Oct 2026 · lunchbox.io

Limit: aggregation cancellations

The Help Center says marketplace cancellations do not automatically import and must be canceled separately in the marketplace, Lunchbox and POS.Read 14 Oct 2026 · support.lunchbox.io

Limit: G2 product breadth

The G2 reviewer complained that the product was not fully all-in-one and required using it multiple times for different purposes.Read 14 Oct 2026 · g2.com

Limit: GetApp quirks and outages

A GetApp reviewer said the platform has quirks, described an earlier 1.0 period when it was not working, and criticized the help-desk chat interface.Read 14 Oct 2026 · getapp.ie

Limit: self-delivery

The Help Center states self-delivered marketplace ordering is not currently supported.Read 14 Oct 2026 · support.lunchbox.io

Loyalty

Loyalty supports rewards, discounts, tiered programs, birthday rewards, subscriptions and in-store redemption.Read 14 Oct 2026 · lunchbox.io

Marketing

Lunchbox supports email, SMS, and push campaigns, audience segmentation, A/B testing, and syncing segments to advertising networks.Read 2 Oct 2026 · lunchbox.io

Marketing CRM

Marketing CRM provides audience segmentation and automated email, SMS and push messaging.Read 14 Oct 2026 · lunchbox.io

Notable outage

The status page records a September 7, 2026 incident involving degraded loyalty lookups and order aggregation, later resolved the same day.Read 14 Oct 2026 · ssc03nf0v8kl.statuspage.io

Open API

Lunchbox OPEN API is marketed for bespoke integrations, real-time data access and guest-experience customization.Read 14 Oct 2026 · lunchbox.io

Order aggregation

Order Aggregation sends marketplace menus, hours and orders between third-party platforms and restaurant POS systems.Read 14 Oct 2026 · support.lunchbox.io

Ordering channels

website and appRead 22 Sep 2026 · lunchbox.io

Ordering features

Its ordering tools let restaurants manage orders, menus, locations, and guests in real time through branded web and app experiences.Read 2 Oct 2026 · lunchbox.io

Other integrations

Lunchbox lists Paytronix and Punchh for loyalty, DeliverThat, FlyBuy, Uber Eats, and DoorDash for delivery, and Google Ads, Adroll, Facebook, Segment, HubSpot, and Customer.io for marketing and analytics.Read 2 Oct 2026 · lunchbox.io

Payment fees

The service-fees page states card processing fees will not exceed 3.5% plus $0.30 per card transaction.Read 14 Oct 2026 · lunchbox.io

POS integration

YesRead 22 Sep 2026 · lunchbox.io

POS integrations

The product site names Toast, Revel, Brink POS, Aloha, Micros, Xenial and POSiTouch integrations.Read 14 Oct 2026 · lunchbox.io

Praise: G2 usability and support

The single G2 reviewer praised menu management, drip campaigns, omnichannel ordering, easy integration and responsive support.Read 14 Oct 2026 · g2.com

Praise: GetApp support

GetApp reviewers repeatedly praised Lunchbox staff for caring about restaurant success and providing strong support.Read 14 Oct 2026 · getapp.ie

Praise: Trustpilot onboarding

Trustpilot reviewers praised responsive support and said onboarding ordering, catering and loyalty systems was made manageable.Read 14 Oct 2026 · trustpilot.com

Privacy and data

Lunchbox says it collects account, contact, order and payment-related personal data and processes payments through Shift4, Stripe and PAR Payment.Read 14 Oct 2026 · lunchbox.io

Privacy and payments

Lunchbox's privacy policy says payment information is processed by payment processors including Shift4 Payments, Stripe, and PAR Payment.Read 2 Oct 2026 · lunchbox.io

Rating on Apple App Store

Apple lists multiple Lunchbox Technologies restaurant apps for iPhone and iPad; the developer page does not show aggregate ratings or rating counts.Read 14 Oct 2026 · apps.apple.com

Rating on G2

5.0 out of 5 from 1 review; G2 says there are not enough reviews for buying insight.Read 14 Oct 2026 · g2.com

Rating on GetApp

3.9 out of 5 from 7 reviews.Read 14 Oct 2026 · getapp.com

Rating on Google Play

The developer page lists branded restaurant apps with displayed ratings including Ellianos Coffee 4.9, Red Mango 4.5 and Bigger Rewards 4.2; rating counts are not shown on the page.Read 14 Oct 2026 · play.google.com

Rating on Trustpilot

4.5 out of 5 from 63 reviews.Read 14 Oct 2026 · trustpilot.com

SEC incorporation

The SEC Form D records incorporation in 2018 at 1216 Broadway, New York, NY 10001.Read 14 Oct 2026 · sec.gov

SMB ordering

Lunchbox SMB lets restaurant operators create a direct online ordering storefront in under 30 minutes with zero commissions.Read 2 Oct 2026 · lunchbox.io

Web ordering

Restaurants can manage orders, menus, locations and guests in real time through branded web ordering.Read 14 Oct 2026 · lunchbox.io

Plans and prices

Every Lunchbox plan and price →

Where Specifiction places it

• Restaurant Online Ordering Software#2 of 1279.3
• Restaurant Gift Card Software#1 of 409.0
• Restaurant Order Management Software#1 of 319.0
• Restaurant Delivery Management Software#1 of 278.9
• Online Ordering Software#2 of 249.0
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• Food Ordering Software#3 of 279.0
• Delivery Management Software#12 of 938.6