CloudWaitress vs GonnaOrder
CloudWaitress
cloudwaitress.comGonnaOrder
gonnaorder.comSide by side
| Figure | CloudWaitress | GonnaOrder |
|---|---|---|
| Price from | $39/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 10 |
| Spec score · Restaurant Online Ordering Software | 9.4 (#1) | 9.1 (#7) |
| Delivery orders | Yes | Yes |
| Free plan | Yes | Yes |
| Integrations | Listed integrations include Google and Facebook accounts, Facebook Pixel, OpenStreetMap, Google Maps, Tookan, Google Analytics, UberDirect and payment gateways. | GonnaOrder lists integrations across payment providers, POS solutions, last-mile delivery, local delivery, website and analytics, notifications, and social sign-in. |
| Ordering channels | website and app | Ordering is available through websites, Facebook, Instagram, QR codes, kiosks, and delivery. |
| Order limit | 100 | 5 |
| POS integration | Yes | Yes |
| Support | The features page claims support seven days a week with responses in under 12 hours. | The paid plans list support through email, Help Center, chat, WhatsApp, and Viber; active subscriptions also receive prioritized email and chat support. |
| What it does | CloudWaitress provides restaurant ordering and reservation software for pickup, delivery, QR dine-in and table bookings. | GonnaOrder provides a digital menu and ordering solution that lets customers order and pay with smartphones. |
| Branded mobile app | Yes | Yes |
Plans
GonnaOrder
- Starter€49 a month
- Pro$79 a month
- Scale€109 a month
- TailoredPriced on request
- Starter€490 a year
- Pro€790 a year
- Scale€1,090 a year
- Branded Mobile AppPrice not published
- Custom DomainPrice not published
- SMS NotificationsPrice not published
In their own words
CloudWaitress
CloudWaitress is an online ordering system for restaurants that supports pickup, delivery, dine-in ordering, and reservations. Restaurants can take orders through a website or app, create an ordering website on a custom domain with a free SSL certificate, and manage orders in a web admin interface. Automated receipt printing is supported through Windows, Android, or Linux devices; the pricing FAQ specifies printers connected to Windows 7 or later or a Linux device. Payment integrations include Stripe, PayPal, CardConnect, POLi Pay, Bambora APAC, PayGate, iPay88, and Bancontact. A JSON REST API supports automation and custom integrations. The free plan allows 100 combined orders and bookings per month; once the cap is reached, new orders and bookings stop while the website stays active. Standard costs $39 a month per store and includes unlimited orders and bookings plus five staff accounts. Enterprise is listed at $299 a month with unlimited orders and bookings, unlimited staff accounts, and high priority support. CloudWaitress says support is available seven days a week, with responses under 12 hours.
GonnaOrder
GonnaOrder gives restaurants and other service or retail businesses digital menus and online ordering through a website or app. Customers can browse and pay on a smartphone, PC, or tablet, or order at a table by scanning a QR code. Listed modules cover pickup, self-service, open tabs, kiosks, delivery, reservations, and loyalty programs with gift cards. Plans include online and card-present payments, till integration, order printing, multilingual menus, promotions, analytics, and a customer 360 view. The platform connects with POS systems, payment gateways, and delivery services; its Admin API supports order retrieval and custom POS or notification applications. GonnaOrder offers a free plan and a 14-day trial, with paid plans from €49/mo. The Starter plan is €49 a month and covers one venue, one module, and one sales channel per enabled module. GonnaOrder says it charges no commission per order, though payment-provider fees may apply. Without a paid subscription after the trial, a store can receive up to five orders per month while its menu remains viewable.