Appetier vs Lunchbox
Appetier
appetier.com
Lunchbox
lunchbox.ioSide by side
| Figure | Appetier | Lunchbox |
|---|---|---|
| Price from | $49/mo | $300/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 4 |
| Spec score · Restaurant Online Ordering Software | 8.6 (#18) | 9.3 (#2) |
| Delivery orders | Yes | Yes |
| Free plan | No | Yes |
| Mobile apps | Appetier offers native iOS and Android apps styled with the restaurant’s logo, with push notifications and reorders. | Lunchbox powers custom branded apps where guests can order, manage accounts, receive offers and use loyalty points. |
| Ordering channels | website and app | website and app |
| Ordering features | The ordering experience supports modifiers, upsells, coupons, rewards, saved cards, Apple Pay, and order tracking. | Its ordering tools let restaurants manage orders, menus, locations, and guests in real time through branded web and app experiences. |
| POS integration | Yes | Yes |
| POS integrations | The integration catalog lists Toast, Square, Clover, Lightspeed, Revel, NCR/Aloha, Micros, SpotOn, PAR Brink, and SkyTab. | The product site names Toast, Revel, Brink POS, Aloha, Micros, Xenial and POSiTouch integrations. |
| Product | Appetier provides restaurants with direct online ordering, branded apps, loyalty, marketing, menu management, and POS sync from one console. | Lunchbox connects restaurant ordering, catering, loyalty, marketing, and guest engagement in one digital commerce platform. |
| Security | Appetier says it is PCI compliant under SAQ A, does not receive or store raw card numbers, and uses PCI DSS Level 1 payment partners. | Lunchbox says it continuously vets online transactions with fraud detection software and undergoes yearly PCI compliance audits. |
| Support | The pricing page says white-glove onboarding, menu import, and staff training are included in every plan. | Lunchbox advertises 24/7 support through email, live chat and phone at 1-833-529-1299. |
| Branded mobile app | Yes | Yes |
Plans
Appetier
- Essential$2,388 a year
- Enterprise$499 a month
- GrowthFree
- Growth with Voice$49 a month
- Enterprise$399 a month
Lunchbox
- FreeFree
- Lunchbox SMBFree
- GetApp listed starting price$300 a month
- Lunchbox EnterprisePriced on request
In their own words
Appetier
Appetier gives restaurants a console for direct online ordering, branded apps, loyalty, marketing, menu management, and POS sync. Customers can order through a restaurant website or app; ordering supports modifiers, upsells, coupons, rewards, saved cards, Apple Pay, and order tracking. Restaurants can start menu setup from their website or a menu photo, which Appetier uses to draft the menu. Native iOS and Android apps can carry the restaurant's logo and include push notifications and reorders. Its integration catalog lists POS systems including Toast, Square, Clover, Lightspeed, Revel, NCR/Aloha, Micros, SpotOn, PAR Brink, and SkyTab. The Sous assistant can read menu photos, draft missing item descriptions, and reply to Google reviews; prices do not change unless the restaurant changes them. Appetier says it is PCI compliant under SAQ A, does not receive or store raw card numbers, and uses PCI DSS Level 1 payment partners. Growth is free with a 5% direct-order fee capped at $199 per location/month; Essential is $2,388/year per location, and Enterprise is $499 a month per location.