AppFolio Community Association Management vs HOA Messenger
AppFolio Community Association Management
appfolio.comHOA Messenger
hoamessenger.comSide by side
| Figure | AppFolio Community Association Management | HOA Messenger |
|---|---|---|
| Price from | — | $20/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 1 | 6 |
| Spec score · HOA Violation Management Software | 7.8 (#13) | 8.8 (#3) |
| Maintenance | Residents can submit common-area maintenance requests, and managers can track, resolve, and assign them to vendors through the portal. | Managers can issue vendor work orders and receive automated updates when jobs are accepted, scheduled, and completed. |
| Purpose | AppFolio’s community association management software helps manage associations with violations, architectural reviews, and maintenance requests. | HOA Messenger is an all-in-one software solution for homeowners-association administration. |
| Security | AppFolio says it uses specialized security teams and continuous 24/7/365 monitoring, with incident response, data protection, security testing, application and infrastructure security, and intrusion detection. | HOA Messenger says it uses reasonable and appropriate safeguards but cannot guarantee absolute security for internet data transmission. |
| Support | AppFolio’s contact page says property managers can use in-app messaging to find help articles, troubleshoot with a product expert, schedule a phone call, or submit a support ticket. | The Help Center directs users to schedule a Zoom call or phone call with a team member for questions. |
Plans
AppFolio Community Association Management
- CorePriced on request
HOA Messenger
- FreeFree
- Premium$25 a month
- Admin$399 a month
- Premium$240 a year
- Admin Plan$3,828 a year
- Admin Plan$399 a month
In their own words
AppFolio Community Association Management
AppFolio Community Association Management has no write-up on Specifiction yet; its figures are above.
HOA Messenger
HOA Messenger is software for homeowners-association administration, with tools for resident communication, dues, documents, maintenance and accounting. Managers can send messages individually or by broadcast through push notifications, SMS or email; residents can pay by credit card or ACH bank transfer. Managers can issue vendor work orders and receive updates as jobs are accepted, scheduled and completed. The service stores HOA documents for private resident access and provides a mobile portal and a mobile app for violation tracking. Its Mail feature lets an HOA submit a PDF for printing and mailing through USPS and track the request. The Free plan costs nothing and remains available indefinitely, with unlimited HOAs and residents, co-manager access and 90-day visibility. Premium adds double-entry accounting, budgeting, financial reports, vendor bill pay and a web resident portal; its 30-day trial requires a credit card. Listed prices are $25 a month for Premium, $399 a month for Admin, and $319 a year for Admin Plan.