AppFollow vs Loox
AppFollow
appfollow.io
Loox
loox.appSide by side
| Figure | AppFollow | Loox |
|---|---|---|
| Price from | $19/mo | $49.99/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Review Management Software | 9.3 (#3) | 8.4 (#30) |
| API | AppFollow offers webhooks and an API to send reviews or data to other systems. | Loox provides an API and webhooks for programmatic access to review data, custom widgets, integrations, and automated workflows. |
| Free plan | Yes | Yes |
| Integrations | Documented integrations include Slack, Zendesk, Helpshift, Freshdesk, Intercom, Help Scout, Usedesk, Salesforce, Discord, Microsoft Teams and Tableau. | The integrations page lists TikTok Shop, Shop, Meta Shops, Google Shopping, Shopify Flow, Omnisend, and Klaviyo among its integrations. |
| Product | AppFollow is a reputation management platform that collects app feedback and helps businesses analyze and act on it. | Loox is a Shopify app for visual product reviews in the Reviews & UGC category. |
Plans
AppFollow
- FreeFree
- ASO$19 a month
- Essential$179 a month
- Team$599 a month
- EnterprisePriced on request
Loox
- BeginnerFree
- Convert$49.99 a month
- Unlimited$299.99 a month
- BeginnerPrice not published
In their own words
AppFollow
AppFollow collects app feedback so businesses can analyze it and respond. It centralizes app reviews and uses AI to draft personalized replies in any language while maintaining a brand’s tone. AI summaries, custom tags, sentiment analysis, and alerts help teams organize feedback and surface issues. The platform also tracks keyword rankings, search downloads, visibility, conversion, ratings, and reviews by market. Teams can monitor competitors’ public keyword rankings, category positions, ratings, and reviews without access to their store accounts. Listed sources include app stores, Trustpilot, and Steam; connections include support platforms, messaging services, Salesforce, and Tableau. Webhooks and an API can pass reviews or data to other systems. The free plan covers 2 apps, 10 competitor apps, 100 manual replies per month, and 7 days of historical data. ASO costs $19 a month billed yearly; Essential costs $179 a month with monthly billing. AppFollow is based in Helsinki, Finland, and was founded in 2014.
Loox
Loox is a Shopify app for collecting and displaying product reviews and visual user-generated content. It automates email review requests, with delivery-based timing, and accepts photo and video reviews through links and QR codes. Storefronts can use more than 15 customizable, mobile-optimized widgets, including galleries, carousels, pop-ups, and rating displays. AI features sort reviews, surface highlights and stories, create summaries and translations, suggest replies, and generate image alt text. Referral prompts can appear on-site, after purchase, or after a review submission. Listed integrations include TikTok Shop, Shop, Meta Shops, Google Shopping, Shopify Flow, Omnisend, and Klaviyo. An API and webhooks support programmatic access to review data, custom widgets, integrations, and workflows. The maker describes its theme widgets and pages as a no-code solution and says the app is exclusive to Shopify. Loox offers a free plan and free trial. Convert costs $49.99 a month and Unlimited costs $299.99 a month, with Shopify’s 30-day billing period and cancellation available at any time.