Appointment.com vs BookingLive
Appointment.com
appointment.comBookingLive
bookinglive.comSide by side
| Figure | Appointment.com | BookingLive |
|---|---|---|
| Price from | — | £11.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 14 |
| Spec score · Appointment Scheduling Software | 8.0 (#65) | 9.0 (#11) |
| Automated reminders | Yes | Yes |
| Booking pages | Yes | Yes |
| Calendar sync | The maker says calendar events can sync with Outlook, Google, and iCal. | two-way |
| Company history | An older Appointment.com About page says the company started the concept of online appointment and event scheduling software in 1999. | BookingLive says it has supported organisations since 2009 and lists Bristol, England as its office location. |
| Founded | 1999 | LinkedIn lists BookingLive as founded in 2014, while the company’s About page says it has supported organisations since 2009. |
| Free plan | No | Yes |
| Integrations | The maker lists Google Calendar, Kashoo, Message Media, and an API library; the features page also mentions QuickBooks. | Documented integrations include WordPress, Stripe, Outlook, Zoom, Microsoft Dynamics and Zapier. |
| Payment collection | Yes | Yes |
| Payments | Payment options include major credit cards and PayPal, with rules for advance payment, missed-appointment card details, or paying in person. | BookingLive says it supports more than 30 payment gateways, full or partial deposits, and childcare vouchers. |
| Security | The privacy policy says safeguards include encryption at rest and in transit. | The homepage states that BookingLive is ISO 27001 and ISO 9001 certified, and the features page describes secure cloud hosting, daily backups and SSL protected data transmission. |
| Support | The FAQ says email and live-chat tech support is free during business hours, with support email monitored around the clock for emergencies. | The helpdesk supports ticket submission and status tracking, while enterprise tiers include telephone support and account management. |
Plans
Appointment.com
- Small Business PackagePrice not published
- Monthly Booking Plan — 300 bookings$29 a month
- Monthly Booking Plan — 600 bookings$39 a month
- Monthly Booking Plan — 1,000 bookings$50 a month
- Small Business Plan$8.25 a month
BookingLive
- StartFree
- Grow£11.99 a month
- Professional£35.99 a month
- White label£1,500 a year
- Extensions£3,750 a year
- Enterprise£7,500 a year
- Enterprise implementation and support£7,500 a year
- Tier 1 hosting£7,500 a year
- Virtual queuing£7,500 a year
- Tier 2 hosting£22,500 a year
In their own words
Appointment.com
Appointment.com has no write-up on Specifiction yet; its figures are above.
BookingLive
BookingLive has no write-up on Specifiction yet; its figures are above.