Appointment Reminder vs Apptoto
Appointment Reminder
appointmentreminder.comApptoto
apptoto.comSide by side
| Figure | Appointment Reminder | Apptoto |
|---|---|---|
| Price from | $29/mo | $30/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 2 |
| Spec score · SMS Appointment Reminder Software | 8.3 (#5) | 8.6 (#3) |
| Spec score · Business Text Messaging Software | 8.3 (#6) | 8.6 (#1) |
| Spec score · Appointment Reminder Software | 8.2 (#7) | 8.6 (#5) |
| Founded | 2012 | 2010 |
| HIPAA | Its HIPAA page says a signed Business Associate Agreement is available on all paid plans at no additional cost. | The pricing page says HIPAA-compliant plans with a signed BAA are available for accounts with at least 16 calendars and are hosted on dedicated HIPAA servers. |
| Integrations | Listed integrations include Google Calendar, Outlook and Microsoft 365, Apple iCloud Calendar, Teamup, Zoho Calendar, Redtail CRM, iCal feeds, Zoom, and Google Meet. | Listed integrations include Google, Office 365, Outlook, iCloud, CalDAV, ICS, CSV, Zapier, Clio, Redtail CRM, Stripe, and Square. |
| Purpose | Appointment Reminder automates SMS, email, and voice appointment reminders that sync with calendars. | Apptoto provides appointment reminders and client communication tools designed to work with a business’s existing calendar workflow. |
| Security | The company says it encrypts stored data with AES-256 and data in transit with TLS 1.2 or higher. | Apptoto says it can provide its SOC 2 Type 1 report upon request and that its service is hosted on Amazon Web Services. |
| Support | The contact page lists email, phone, a help center, and in-app support chat for existing customers. | The pricing page lists basic support by email and chat and premium phone support Monday through Friday, 9 a.m. to 5 p.m. Pacific Standard Time. |
Plans
Appointment Reminder
- Starter$29 a month
- Growth$49 a month
- Professional$89 a month
- Business$150 a month
In their own words
Appointment Reminder
Appointment Reminder automates SMS, email and voice reminders for appointment-based businesses, syncing them with calendars. Clients can reply to confirm, cancel or reschedule, and those responses update the calendar. An embeddable website widget lets clients book appointments around the clock. Reporting covers confirmation rates, no-show rates and reminder performance.
Listed integrations include Google Calendar, Outlook and Microsoft 365, Apple iCloud Calendar, Teamup, Zoho Calendar, Redtail CRM, iCal feeds, Zoom and Google Meet. Plans start at $29/mo, and the 14-day free trial includes full access to the selected plan’s features. All listed plans include unlimited calendars. Each outgoing SMS or voice call counts as one reminder; email reminders and incoming patient replies are free and unlimited. The company says it encrypts stored data with AES-256 and data in transit with TLS 1.2 or higher. A signed Business Associate Agreement is available on paid plans at no additional cost. Its HIPAA page says it does not currently hold SOC 2 certification.
Apptoto
Apptoto provides appointment reminders and client communication tools that fit with a business’s existing calendar workflow. It can send reminders, confirmations and follow-ups by text, email or voice call, with client replies able to update the calendar. Clients can book online against real-time availability across calendars such as Google Calendar, Outlook and Exchange. The service also supports two-way messaging, targeted text and email campaigns, review requests after appointments, and appointment payments through Square and Stripe. Listed integrations include Google, Office 365, Outlook, iCloud, CalDAV, ICS, CSV, Zapier, Clio, Redtail CRM, Stripe and Square. Access is available through a browser portal, Android and iPhone apps, a Google Calendar add-on, and public and REST APIs. Plans start at $30/mo, with a 14-day trial and no free plan; the pricing page also lists $10 for each additional user. Automated messages use credits, and messages outside the US and Canada count as two credits. If overages are enabled, extra messages cost $0.12 per credit.