Appointment Reminder vs Dialog Health
Appointment Reminder
appointmentreminder.comDialog Health
dialoghealth.comSide by side
| Figure | Appointment Reminder | Dialog Health |
|---|---|---|
| Price from | $29/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 1 |
| Spec score · SMS Appointment Reminder Software | 8.3 (#5) | 7.4 (#20) |
| Spec score · Appointment Reminder Software | 8.2 (#7) | 7.3 (#20) |
| Founded | 2012 | 2011 |
| Integrations | Listed integrations include Google Calendar, Outlook and Microsoft 365, Apple iCloud Calendar, Teamup, Zoho Calendar, Redtail CRM, iCal feeds, Zoom, and Google Meet. | It connects with EHR, RCM, CRM, payment, and health system tools and supports CSV, HL7, and JSON data with UI, sFTP, and Web API transports. |
| Messaging | Clients can reply to confirm, cancel, or reschedule appointments, with responses updating the calendar. | Features include automated two-way, inbound, direct, group, and mass SMS with keyword and fixed responses. |
| Security | The company says it encrypts stored data with AES-256 and data in transit with TLS 1.2 or higher. | The company states that it follows HIPAA and SOC II requirements and describes encryption in transit and at rest, AES-256 database encryption, and optional multi-factor authentication. |
| Support | The contact page lists email, phone, a help center, and in-app support chat for existing customers. | The company lists [email protected] and 877-666-1132 as contact details and says integrations include customer support and training. |
Plans
Appointment Reminder
- Starter$29 a month
- Growth$49 a month
- Professional$89 a month
- Business$150 a month
In their own words
Appointment Reminder
Appointment Reminder automates SMS, email and voice reminders for appointment-based businesses, syncing them with calendars. Clients can reply to confirm, cancel or reschedule, and those responses update the calendar. An embeddable website widget lets clients book appointments around the clock. Reporting covers confirmation rates, no-show rates and reminder performance.
Listed integrations include Google Calendar, Outlook and Microsoft 365, Apple iCloud Calendar, Teamup, Zoho Calendar, Redtail CRM, iCal feeds, Zoom and Google Meet. Plans start at $29/mo, and the 14-day free trial includes full access to the selected plan’s features. All listed plans include unlimited calendars. Each outgoing SMS or voice call counts as one reminder; email reminders and incoming patient replies are free and unlimited. The company says it encrypts stored data with AES-256 and data in transit with TLS 1.2 or higher. A signed Business Associate Agreement is available on paid plans at no additional cost. Its HIPAA page says it does not currently hold SOC 2 certification.
Dialog Health
Dialog Health has no write-up on Specifiction yet; its figures are above.