Dialog Health

Spec sheet

Product

Dialog Health is an enterprise two-way texting platform for healthcare and HR communication.Read 4 Oct 2026 · dialoghealth.com

Audience

The platform is presented for hospitals, clinics, medical practices, healthcare organizations, HR teams, and contact centers.Read 4 Oct 2026 · dialoghealth.com

Integrations

It connects with EHR, RCM, CRM, payment, and health system tools and supports CSV, HL7, and JSON data with UI, sFTP, and Web API transports.Read 4 Oct 2026 · dialoghealth.com

Security

The company states that it follows HIPAA and SOC II requirements and describes encryption in transit and at rest, AES-256 database encryption, and optional multi-factor authentication.Read 4 Oct 2026 · dialoghealth.com

Compliance

The company says its platform adheres to HIPAA, TCPA, and CTIA standards.Read 4 Oct 2026 · dialoghealth.com

Support

The company lists [email protected] and 877-666-1132 as contact details and says integrations include customer support and training.Read 4 Oct 2026 · dialoghealth.com

Founded

2011Read 28 Sep 2026 · dialoghealth.com

Company

Dialog Health states that it was founded in 2011 and is located in Franklin, Tennessee.Read 4 Oct 2026 · dialoghealth.com

Analytics

The platform offers real-time analytics, delivery receipts, message history, and exportable reports.Read 4 Oct 2026 · dialoghealth.com

Automation

Users can build automated SMS workflows with personalized triggers, responses, and healthcare templates in a self-service console.Read 4 Oct 2026 · dialoghealth.com

Cloud access

Dialog Health describes its service as cloud-based and says it can run on an organization’s existing computers, laptops, and tablets with an internet connection.Read 4 Oct 2026 · dialoghealth.com

Messaging

Features include automated two-way, inbound, direct, group, and mass SMS with keyword and fixed responses.Read 4 Oct 2026 · dialoghealth.com

Named integrations

The integrations page names Epic, Cerner, Greenway, ModMed, NextGen, Meditech, HealthGrid, SIS Complete, Athena Health, and Provation.Read 4 Oct 2026 · dialoghealth.com

No patient app

The company says patients do not need to download an app to receive its SMS messages.Read 4 Oct 2026 · dialoghealth.com

Patient outreach

It supports appointment reminders and confirmations, pre-appointment instructions, post-appointment follow-ups, surveys, and billing reminders.Read 4 Oct 2026 · dialoghealth.com

Plans and prices

Every Dialog Health plan and price →

Where Specifiction places it

• Appointment Reminder Software#20 of 347.3
• SMS Appointment Reminder Software#20 of 267.4