Noterro
noterro.com
What it is
Noterro is practice management software for allied health clinics, including massage therapy, physiotherapy, and chiropractic practices. It brings scheduling, online booking, charting, clinical notes, forms, invoicing, billing, and financial reporting into one service. SOAP notes can be created by typing or dictation, and support tags, drawings, snippets, duplication, and predictive charting. The pricing page says each plan includes 300 credits for Scribe and Form Summary; additional credits cost $0.01 USD each. Noterro lists integrations or compatibility with Google Calendar, Square, QuickBooks, Xero, Mailchimp, TELUS eClaims, Availity, Office Ally, and TriZetto. It runs on the web, Android, and iOS; on mobile, the web app runs in a browser without a separate download. A connection to the internet is required. The 14-day trial does not require a credit card, but excludes file uploads. Core starts at $28.05/month with an annual plan, or $33.00 per month with monthly billing; each includes one practitioner seat.
Spec sheet
- What it does
- Noterro is a cloud clinic-management platform for allied-health practices, covering scheduling, charting, billing, payments and patient administration.Read 15 Oct 2026 · noterro.com
- Purpose
- Noterro is practice management software for allied health professionals, including massage therapists, physiotherapists, and chiropractors.Read 4 Oct 2026 · noterro.com
- Trial
- The trial provides full access for 14 days and does not require a credit card.Read 15 Oct 2026 · noterro.com
- Integrations
- Named integrations include Google Calendar, Square, Mailchimp, QuickBooks, Xero, TELUS eClaims, Availity, Office Ally and TriZetto.Read 15 Oct 2026 · noterro.com
- Security
- Noterro describes encryption, two-factor authentication, activity logs, automatic logoff, and access restrictions among its security measures.Read 4 Oct 2026 · noterro.com
- Compliance
- Noterro says it follows HIPAA and PIPEDA protocols and offers encrypted data storage, two-factor authentication, and access restrictions.Read 4 Oct 2026 · noterro.com
- Support
- The pricing page lists email, phone, and chat support, and the site offers one-on-one support during the trial.Read 4 Oct 2026 · noterro.com
- AI tools
- The pricing page says every plan includes 300 credits for Scribe and Form Summary, and additional credits cost $0.01 USD each.Read 4 Oct 2026 · noterro.com
- AI usage
- Noterro Scribe consumes 16 credits per recorded minute; credits cost $0.01 each and every clinic receives 300 credits initially.Read 15 Oct 2026 · support.noterro.com
- API listing
- Software Advice lists an API among Noterro’s available features, but its public profile does not describe SDKs or API endpoints.Read 15 Oct 2026 · softwareadvice.com
- App-store availability
- The clinic-branded patient app is not distributed through Apple’s or Google’s app stores; users install it from the clinic portal on iOS, Android, macOS or Windows.Read 15 Oct 2026 · support.noterro.com
- Billing
- Billing supports payment processing, packages, memberships, insurance billing, e-claims, discounts, QuickBooks and Xero exports, tips and signed receipts.Read 15 Oct 2026 · noterro.com
- Charting
- Charting tools include SOAP notes, predictive tag suggestions, assessments, customizable intake forms, snapshots, snippets, note duplication and file uploads.Read 15 Oct 2026 · noterro.com
- Cloud requirement
- The product is cloud-based and requires an internet connection; it does not provide offline operation.Read 15 Oct 2026 · noterro.com
- Company identity
- LinkedIn describes Noterro as a privately held wellness-and-fitness software company founded in 2010, headquartered in Hamilton, with 11–50 employees.Read 15 Oct 2026 · linkedin.com
- Compliance and residency
- Noterro says it supports HIPAA, PIPEDA, PHIPA and GDPR requirements; its PHIPA article says clinic data is stored in Canada.Read 15 Oct 2026 · support.noterro.com
- Data location
- Noterro’s FAQ says clinic and patient data are stored exclusively in Canada, across multiple data centres.Read 4 Oct 2026 · noterro.com
- Documentation
- SOAP notes support typing, dictation, tags, drawings, snippets, note duplication, and predictive charting.Read 4 Oct 2026 · noterro.com
- Documentation and support
- The help center is organized into clinic settings, personal settings, Noterro GO, daily functions, getting started, scheduling, charting, billing, insurance and portal-support sections.Read 15 Oct 2026 · support.noterro.com
- Free migration
- Noterro says its migration team will transfer clinic data, including patient records and appointments, for free.Read 4 Oct 2026 · noterro.com
- Independent company profile
- SignalHire lists Noterro as an independent private company founded in 2010, headquartered in Hamilton, with an estimated 10–50 employees and $1–10 million annual revenue.Read 15 Oct 2026 · signalhire.com
- Internet requirement
- Noterro requires an internet connection.Read 4 Oct 2026 · noterro.com
- Legal name and headquarters
- Crunchbase identifies the legal entity as Noterro Inc. and lists its headquarters in Oakville, Ontario, Canada.Read 15 Oct 2026 · crunchbase.com
- Licence
- Noterro’s terms describe access as a limited, non-exclusive right to use its SaaS service rather than distributing source code.Read 15 Oct 2026 · noterro.com
- Limit: access blocks
- Noterro documents that rate limits, VPNs, browser extensions, outdated browsers and unusual text can falsely trigger access-denied security blocks.Read 15 Oct 2026 · support.noterro.com
- Limit: AI accuracy
- A Software Advice reviewer reported that Scribe omitted detailed tests and findings, requiring notes to be redone.Read 15 Oct 2026 · softwareadvice.com
- Limit: billing
- Software Advice summarizes complaints that billing and insurance workflows can be confusing, incomplete or insufficiently integrated with payment processors.Read 15 Oct 2026 · softwareadvice.com
- Limit: glitches
- GetApp’s review analysis mentions occasional bugs, minor glitches and a learning curve for some features.Read 15 Oct 2026 · getapp.com
- Limit: workflow gaps
- A Capterra reviewer cited untimely business-hour updates, disorganized online booking, weak timesheet and accounts-receivable reporting, missing waitlist notifications and other booking limitations.Read 15 Oct 2026 · capterra.com
- Marketing integration
- The platform can connect a patient list to Mailchimp and provides products, referral sharing and analytics tools.Read 15 Oct 2026 · noterro.com
- Mobile access
- Noterro runs in a web browser on iOS and Android devices, with no separate app download required for the web app.Read 4 Oct 2026 · noterro.com
- Mobile clinics
- Noterro GO is designed for mobile practitioners with service areas, travel-time controls, route-oriented views, messaging, navigation and voice-to-chart notes.Read 15 Oct 2026 · noterro.com
- Notable news
- Noterro announced on January 23, 2026 that legacy plans would be retired and clinics migrated to current plans on April 28, 2026, with pricing changes deferred until renewal.Read 15 Oct 2026 · noterro.com
- Practice management
- Practice-management functions include practitioner permissions, patient labels, import and export, digital-signature forms and financial, patient and clinic reports.Read 15 Oct 2026 · noterro.com
- Practice tools
- Features include scheduling, online booking, charting, clinical notes, forms, invoicing, billing, and financial reporting.Read 4 Oct 2026 · noterro.com
- Praise: support
- Software Advice reviewers repeatedly describe support as fast, friendly, knowledgeable and responsive to feedback.Read 15 Oct 2026 · softwareadvice.com
- Praise: usability and value
- GetApp reviewers commonly praise the intuitive interface, affordable plans, customizable booking and accessibility across devices.Read 15 Oct 2026 · getapp.com
- Rating on Capterra
- 4.8 out of 5 from 626 reviews.Read 15 Oct 2026 · capterra.com
- Rating on G2
- 0.0 out of 5 from 0 reviews; G2 says there are too few reviews to provide buying insight.Read 15 Oct 2026 · g2.com
- Rating on GetApp
- 4.8 out of 5 from 626 reviews.Read 15 Oct 2026 · getapp.com
- Rating on Software Advice
- 4.8 out of 5 from 626 reviews.Read 15 Oct 2026 · softwareadvice.com
- Rating on Trustpilot
- 3.6 out of 5 from 1 review.Read 15 Oct 2026 · trustpilot.com
- Scheduling
- Scheduling includes online booking, branded patient apps, multiple locations, classes, calendar synchronization, arrival tracking, email, call and text reminders, and waitlists.Read 15 Oct 2026 · noterro.com
- Security controls
- Official materials list encryption in transit and at rest, two-factor authentication, role permissions, location restrictions, firewalls, monitoring and automated backups.Read 15 Oct 2026 · noterro.com
Plans and prices
Strong points and limits
Strong points
- SOAP notes support dictation, drawings, tags, and predictive charting.
- Lists integrations with Google Calendar and accounting tools.
- Web app runs in mobile browsers without a separate download.
- Migration team transfers patient records and appointments for free.
Limits
- Requires an internet connection.
- Trial excludes file uploads.
- No free plan; Core starts at $28.05/month with an annual plan.
Who it suits
Noterro suits allied health professionals who need scheduling, patient documentation, billing, and financial reporting in one practice system. Clinics considering a trial should note that file uploads are excluded during the 14-day period.
Verdict
Noterro combines clinic administration, documentation, and billing with mobile browser access. Review plan billing and seat charges, and account for the trial’s file-upload exclusion before choosing it.
Where Specifiction places it
- Appointment Reminder Software#2 of 348.8
- Massage Therapy Scheduling Software#2 of 278.9
- Physical Therapy Scheduling Software#2 of 279.0
- Massage Therapy Software#2 of 248.9