Appointment Reminder vs Rivvi
Appointment Reminder
appointmentreminder.comRivvi
rivvi.aiSide by side
| Figure | Appointment Reminder | Rivvi |
|---|---|---|
| Price from | $29/mo | $79/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · SMS Appointment Reminder Software | 8.3 (#5) | 7.7 (#13) |
| Spec score · Appointment Reminder Software | 8.2 (#7) | 7.7 (#16) |
| Integrations | Listed integrations include Google Calendar, Outlook and Microsoft 365, Apple iCloud Calendar, Teamup, Zoho Calendar, Redtail CRM, iCal feeds, Zoom, and Google Meet. | Listed account integrations include Microsoft 365, Google Workspace, HubSpot, Smartsheet, Birdeye, Paylocity, and LeadingReach; the page also lists 23 clinical and research sources. |
| Security | The company says it encrypts stored data with AES-256 and data in transit with TLS 1.2 or higher. | Rivvi states it has SOC 2 Type II and HIPAA safeguards, and that the BAA is e-signed in the app before patient data moves. |
| Support | The contact page lists email, phone, a help center, and in-app support chat for existing customers. | The integrations page lists [email protected] for questions, and the security page lists [email protected] for security reports and questionnaires. |
Plans
Appointment Reminder
- Starter$29 a month
- Growth$49 a month
- Professional$89 a month
- Business$150 a month
In their own words
Appointment Reminder
Appointment Reminder automates SMS, email and voice reminders for appointment-based businesses, syncing them with calendars. Clients can reply to confirm, cancel or reschedule, and those responses update the calendar. An embeddable website widget lets clients book appointments around the clock. Reporting covers confirmation rates, no-show rates and reminder performance.
Listed integrations include Google Calendar, Outlook and Microsoft 365, Apple iCloud Calendar, Teamup, Zoho Calendar, Redtail CRM, iCal feeds, Zoom and Google Meet. Plans start at $29/mo, and the 14-day free trial includes full access to the selected plan’s features. All listed plans include unlimited calendars. Each outgoing SMS or voice call counts as one reminder; email reminders and incoming patient replies are free and unlimited. The company says it encrypts stored data with AES-256 and data in transit with TLS 1.2 or higher. A signed Business Associate Agreement is available on paid plans at no additional cost. Its HIPAA page says it does not currently hold SOC 2 certification.
Rivvi
Rivvi is an AI workspace for healthcare organizations that answers questions from team files and connected sources, retains organizational memory, and performs approved tasks. Teams can upload spreadsheets up to 50MB for analysis and draft reports, charts, and lists; documents and PDFs can be added in chat. Paid plans include calls, texts, and website chat, with transfer to a person during calls. Integrations include Microsoft 365, Google Workspace, HubSpot, Smartsheet, Birdeye, Paylocity, and LeadingReach, plus 23 clinical and research sources. Rivvi does not write to EHRs, though users can export EHR lists and upload them. The company states that it has SOC 2 Type II and HIPAA safeguards, encrypted PHI storage, role-based permissions, MFA, private-by-default sharing, approval checks, and PHI action logs. Agents do not diagnose, prescribe, or override clinical judgment. Chat follows the user’s language; voice supports Spanish and 30 more languages.