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Rivvi

rivvi.ai

From $79/mo Free plan Web
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Spec score 7.7 #16 of 34 in Appointment Reminder Software

What it is

Rivvi is an AI workspace for healthcare organizations that answers questions from team files and connected sources, retains organizational memory, and performs approved tasks. Teams can upload spreadsheets up to 50MB for analysis and draft reports, charts, and lists; documents and PDFs can be added in chat. Paid plans include calls, texts, and website chat, with transfer to a person during calls. Integrations include Microsoft 365, Google Workspace, HubSpot, Smartsheet, Birdeye, Paylocity, and LeadingReach, plus 23 clinical and research sources. Rivvi does not write to EHRs, though users can export EHR lists and upload them. The company states that it has SOC 2 Type II and HIPAA safeguards, encrypted PHI storage, role-based permissions, MFA, private-by-default sharing, approval checks, and PHI action logs. Agents do not diagnose, prescribe, or override clinical judgment. Chat follows the user’s language; voice supports Spanish and 30 more languages.

Spec sheet

Product
Rivvi describes itself as an AI workspace for healthcare organizations that can answer questions from team files and connected sources, retain organization memory, and perform approved tasks.Read 8 Oct 2026 · rivvi.ai
Audience
Rivvi presents the workspace for healthcare teams across primary care, value-based care, specialty care, urgent care, pharmacy, behavioral health, life sciences, and insurance brokers.Read 8 Oct 2026 · rivvi.ai
Integrations
Listed account integrations include Microsoft 365, Google Workspace, HubSpot, Smartsheet, Birdeye, Paylocity, and LeadingReach; the page also lists 23 clinical and research sources.Read 8 Oct 2026 · rivvi.ai
Security
Rivvi states it has SOC 2 Type II and HIPAA safeguards, and that the BAA is e-signed in the app before patient data moves.Read 8 Oct 2026 · rivvi.ai
Support
The integrations page lists [email protected] for questions, and the security page lists [email protected] for security reports and questionnaires.Read 8 Oct 2026 · rivvi.ai
Access controls
The security page says MFA is enforced per organization, sharing defaults to Only you, and permissions are role-based.Read 8 Oct 2026 · rivvi.ai
Analysis
The workspace can analyze uploaded spreadsheets and draft reports, charts, and lists from the data.Read 8 Oct 2026 · rivvi.ai
Clinical guardrails
Rivvi says its agents do not diagnose, prescribe, or override clinical judgment and escalate crisis signals to a designated person.Read 8 Oct 2026 · rivvi.ai
Data handling
Rivvi says PHI remains within HIPAA-eligible infrastructure, data is encrypted at rest with AWS KMS in us-east-2 (Ohio), and customer data does not train other models.Read 8 Oct 2026 · rivvi.ai
EHR limitation
Rivvi says it does not write to EHRs; users can export EHR lists and upload them instead.Read 8 Oct 2026 · rivvi.ai
File limits
Spreadsheets up to 50MB can be uploaded in Data, while documents and PDFs can be added in chat.Read 8 Oct 2026 · rivvi.ai
Governance
Rivvi says its TRACE server checks every call, organizations can only tighten approval levels, and agent actions that touch PHI are logged with who, what, and when.Read 8 Oct 2026 · rivvi.ai
Languages
The product answers chat in the language used by the user and its voice supports Spanish and 30 more languages.Read 8 Oct 2026 · rivvi.ai
Outreach
Paid plans include calls, texts, and website chat, with a person available as a call transfer.Read 8 Oct 2026 · rivvi.ai

Plans and prices

Free Free Forever Up to 3 people · 500MB of data · no card needed · workspace chat and files · Microsoft 365 and Google Workspace · Teams app · HIPAA BAA Read 8 Oct 2026 · rivvi.ai
Team $79 a month Billed monthly; annual billing shows $63 per standard seat / month Minimum 5 seats · 3GB of data · 5 conversations at once · conversation credits pay as you go Read 8 Oct 2026 · rivvi.ai
Business $149 a month Billed monthly; annual billing shows $119 per standard seat / month Minimum 10 seats · 10GB of data · 15 conversations at once · 15% more credits per block Read 8 Oct 2026 · rivvi.ai
Enterprise Priced on request Negotiated rate; committed annual conversation credits Custom seats and terms · volume commitment Read 8 Oct 2026 · rivvi.ai

Every Rivvi plan and price →

Strong points and limits

Strong points

  • Analyzes spreadsheets up to 50MB
  • Paid plans include calls, texts, and chat
  • Lists healthcare and business integrations
  • HIPAA safeguards and SOC 2 Type II
  • Agents avoid diagnosis and prescribing

Limits

  • Does not write to EHRs
  • Paid plans start at $799/mo
  • Free plan is limited to three people

Who it suits

Rivvi is presented for healthcare teams in primary care, specialty care, urgent care, pharmacy, behavioral health, life sciences, value-based care, and insurance. It suits organizations needing file-based analysis, approved workflows, and healthcare data controls.

Verdict

Rivvi combines healthcare workspace chat, file analysis, integrations, outreach channels, and governance controls. Its EHR workflow requires exporting lists, and paid access starts at $799/mo despite a listed free plan.

Where Specifiction places it

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