AppointmentReminders.com vs SMS Meeting

AppointmentReminders.com sends appointment reminders by text, phone call, and email to help businesses reduce no-shows. Recipients can reply to texts, and a reminder can include up to three messages. Businesses can set message wording and timing, choose response options, and route failed texts to calls. The service accepts appointments through Google Calendar and Excel or CSV uploads, and it offers advanced connections to EMR and scheduling systems. Its API can send customer and appointment details and retrieve reminder outcomes and replies; API access is listed for Small Business and Premium accounts. A Google Calendar extension sends reminders through calls, texts, and email. The company says it serves healthcare practices and other professional, home-based, and service businesses. Plans include a free option and a 30-day trial. Express is $11.95 a month for up to 100 reminders; Premium is $119.95 a month for 1,700, with additional reminders at 7 cents each. Monthly reminders expire unused, and each 160-character text block counts as one reminder.

SMS Meeting sends appointment confirmations and reminders by text from Microsoft Outlook, Google Calendar, or connected business software. Its Microsoft-certified Outlook add-in supports appointments, ordinary meetings, and Microsoft Teams meetings. The Google-certified extension handles Google Meet events and can include meeting links in reminders. Message templates can insert a recipient’s name, appointment date, time, and place. The JSON REST API uses API-key authentication and supports immediate or scheduled sends plus delivery-receipt webhooks. It can connect to management systems, ERPs, patient portals, citizen portals, and in-house applications. STOP replies are reported so connected systems can stop non-essential messages to that recipient. Customer and recipient data are hosted within the European Union, with stated data-minimisation and retention controls. SMS Meeting recommends excluding detailed medical, legal, or financial information from texts. Essential costs €7.50 a month per user and Pro costs €9.50 a month per user, both excluding VAT; SMS credits are separate. A 14-day trial is available, but unused credits are not refunded.