AppSignal vs Tideways
AppSignal
appsignal.comTideways
tideways.comSide by side
| Figure | AppSignal | Tideways |
|---|---|---|
| Price from | $23.25/mo | $89/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Plans published | 2 | 10 |
| Spec score · Application Performance Monitoring | 8.6 (#4) | 7.7 (#27) |
| Spec score · Error Monitoring Software | 8.6 (#6) | 7.8 (#17) |
| Company | AppSignal says its first commit was in 2012 and describes the company as remote-first, with employees working across several countries. | Tideways describes itself as a PHP performance insights company and says it has served as a performance specialist since 2014. |
| Error tracking | Error tracking groups exceptions and includes backtraces and the deploy associated with them. | Tideways groups errors with matching stack traces, collects stack traces and context, and lets users resolve or ignore error groups. |
| Headquarters | Amsterdam, Netherlands and Austin, Texas (dual headquarters) | Bonn, Germany |
| Integrations | The site highlights Slack, GitHub, Jira, Linear, GitLab, and PagerDuty integrations. | Basic integrations include email, Slack, and Microsoft Teams; advanced integrations include PagerDuty, OpsGenie, Splunk On-Call, and Webhooks. |
| Product | AppSignal is an all-in-one application monitoring product for developers, with error tracking and performance monitoring. | Tideways monitors PHP application performance in production and helps teams identify slow code, queries, external calls, errors, and exceptions. |
| Support | AppSignal says customers can contact a real engineer through live chat or support email. | Email support is available in English and German on weekdays during 8:00–18:00 Europe/Berlin office hours. |
Plans
Tideways
- Team — 5 million requests/month$89 a month
- Team — 15 million requests/month$129 a month
- Team — 25 million requests/month$179 a month
- Business — 5 million requests/month$189 a month
- Team — 50 million requests/month$239 a month
- Team — 100 million requests/month$329 a month
- Team — 150 million requests/month$439 a month
- Team — 250 million requests/month$549 a month
- Team — 500 million requests/month$659 a month
- Team — 1 billion requests/month$799 a month
In their own words
AppSignal
AppSignal is a cloud application-monitoring service for developers, with error tracking, performance monitoring, logs, and tracing. Error tracking groups exceptions with backtraces and the deployment linked to each issue. Performance monitoring covers response times, throughput, slow endpoints, and slow queries. Log management provides full-text search, attribute filters, saved queries, live tail, and pattern-based alerts. Distributed tracing, transaction tracing, and log correlation are available. AppSignal lists support for Ruby, Elixir, Node.js, JavaScript, Python, Go, Java, PHP, and Rust, with integrations including Slack, GitHub, Jira, Linear, GitLab, and PagerDuty. Its MCP server lets AI assistants such as Claude, Cursor, and Zed query production errors, traces, and deploys. The free plan costs nothing and includes 30K requests, 1GB logging, five-day retention, and unlimited users, teams, applications, and dashboards. Paid access is $279 a year, billed yearly at $23.25/month, with 250K requests per month. A 30-day full-featured trial requires no credit card. AppSignal says it does not charge overages or stop monitoring when limits are crossed.