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Tideways

tideways.com

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Spec score 7.8 #17 of 30 in Error Monitoring Software

Spec sheet

Product
Tideways monitors PHP application performance in production and helps teams identify slow code, queries, external calls, errors, and exceptions.Read 11 Oct 2026 · tideways.com
Integrations
Basic integrations include email, Slack, and Microsoft Teams; advanced integrations include PagerDuty, OpsGenie, Splunk On-Call, and Webhooks.Read 11 Oct 2026 · tideways.com
Support
Email support is available in English and German on weekdays during 8:00–18:00 Europe/Berlin office hours.Read 11 Oct 2026 · tideways.com
Headquarters
Bonn, GermanyRead 28 Sep 2026 · tideways.com
Company
Tideways describes itself as a PHP performance insights company and says it has served as a performance specialist since 2014.Read 11 Oct 2026 · tideways.com
Data location
Tideways says it stores account, monitoring, and profiling data in SysEleven data centers in Berlin, Germany.Read 11 Oct 2026 · tideways.com
Error tracking
Tideways groups errors with matching stack traces, collects stack traces and context, and lets users resolve or ignore error groups.Read 11 Oct 2026 · tideways.com
Framework support
Automatic instrumentation supports PHP frameworks including Symfony, Laravel, Shopware, Magento, WordPress, Drupal, and TYPO3.Read 11 Oct 2026 · support.tideways.com
Install platforms
The Tideways PHP extension is available for Linux and macOS; Windows and FreeBSD are not supported.Read 11 Oct 2026 · support.tideways.com
Limits
When the monthly trace-trigger quota is reached, triggering callgraph traces through the Chrome Extension, command line, or tracepoints is disabled until the month ends.Read 11 Oct 2026 · tideways.com
Monitoring
Monitoring includes per-minute response-time and request graphs, transaction and endpoint monitoring, weekly reports, history, and release comparisons.Read 11 Oct 2026 · tideways.com
Profiling
The profiler provides Timeline, Flame Graph, and Call Graph views and can be triggered on demand using the Chrome Extension.Read 11 Oct 2026 · tideways.com
Security and privacy
Tideways says data is sent using SSL encryption, follows GDPR, and applies a safe-by-default policy that avoids transmitting data that could contain website users’ personal data.Read 11 Oct 2026 · tideways.com

Plans and prices

Team — 5 million requests/month $89 a month Monthly; yearly billing is 10% off 5 million requests/month · 5 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data Read 11 Oct 2026 · tideways.com
Team — 15 million requests/month $129 a month Monthly; yearly billing is 10% off 15 million requests/month · 10 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data Read 11 Oct 2026 · tideways.com
Team — 25 million requests/month $179 a month Monthly; yearly billing is 10% off 25 million requests/month · 15 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data Read 11 Oct 2026 · tideways.com
Business — 5 million requests/month $189 a month Monthly; yearly billing is 10% off 5 million requests/month · 25 traces/minute · Up to 1500 spans/trace · 30-day lookback · 15 months of historical data Read 11 Oct 2026 · tideways.com
Team — 50 million requests/month $239 a month Monthly; yearly billing is 10% off 50 million requests/month · 20 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data Read 11 Oct 2026 · tideways.com
Team — 100 million requests/month $329 a month Monthly; yearly billing is 10% off 100 million requests/month · 30 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data Read 11 Oct 2026 · tideways.com
Team — 150 million requests/month $439 a month Monthly; yearly billing is 10% off 150 million requests/month · 40 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data Read 11 Oct 2026 · tideways.com
Team — 250 million requests/month $549 a month Monthly; yearly billing is 10% off 250 million requests/month · 50 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data Read 11 Oct 2026 · tideways.com
Team — 500 million requests/month $659 a month Monthly; yearly billing is 10% off 500 million requests/month · 60 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data Read 11 Oct 2026 · tideways.com
Team — 1 billion requests/month $799 a month Monthly; yearly billing is 10% off 1 billion requests/month · 70 traces/minute · Up to 500 spans/trace · 5-day lookback · 6 weeks of historical data Read 11 Oct 2026 · tideways.com

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