Backtrace vs Tideways
Backtrace
backtrace.ioTideways
tideways.comSide by side
| Figure | Backtrace | Tideways |
|---|---|---|
| Price from | $50/mo | $89/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 10 |
| Spec score · Error Monitoring Software | 8.8 (#4) | 7.8 (#17) |
| Integrations | Backtrace integrates with workflow systems for source control, alerting, ticket tracking, and messaging; its site names Slack, Jira, PagerDuty, Datadog, Microsoft Teams, GitHub, and Discord. | Basic integrations include email, Slack, and Microsoft Teams; advanced integrations include PagerDuty, OpsGenie, Splunk On-Call, and Webhooks. |
| Support | The Professional plan includes priority support, and the contact page directs customers needing technical assistance to the support team. | Email support is available in English and German on weekdays during 8:00–18:00 Europe/Berlin office hours. |
Plans
Backtrace
- DeveloperFree
- Standard — Mobile$600 a year
- Standard — Mobile and PC$900 a year
- Standard — Mobile, PC, Game Consoles, and Servers$1,200 a year
- ProfessionalPriced on request
Tideways
- Team — 5 million requests/month$89 a month
- Team — 15 million requests/month$129 a month
- Team — 25 million requests/month$179 a month
- Business — 5 million requests/month$189 a month
- Team — 50 million requests/month$239 a month
- Team — 100 million requests/month$329 a month
- Team — 150 million requests/month$439 a month
- Team — 250 million requests/month$549 a month
- Team — 500 million requests/month$659 a month
- Team — 1 billion requests/month$799 a month