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Backtrace

backtrace.io

From $50/mo Free plan WebWindowsmacOSLinuxiOSAndroid
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Spec score 8.8 #4 of 30 in Error Monitoring Software

Spec sheet

Purpose
Backtrace manages cross-platform crashes and exceptions for software development, support, and QA teams.Read 29 Sep 2026 · backtrace.io
Deployment
Backtrace offers multi-tenant or dedicated hosting and on-premises deployment.Read 29 Sep 2026 · backtrace.io
Integrations
Backtrace integrates with workflow systems for source control, alerting, ticket tracking, and messaging; its site names Slack, Jira, PagerDuty, Datadog, Microsoft Teams, GitHub, and Discord.Read 29 Sep 2026 · backtrace.io
Security
Sauce Labs documentation says Backtrace uses TLS for data in transit and offers 256-bit AES encryption at rest as an Enterprise feature.Read 29 Sep 2026 · docs.saucelabs.com
Support
The Professional plan includes priority support, and the contact page directs customers needing technical assistance to the support team.Read 29 Sep 2026 · backtrace.io
Founded
2014Read 28 Sep 2026 · backtrace.io
Analysis
Automated analysis surfaces signals intended to help engineers find crash root causes.Read 29 Sep 2026 · backtrace.io
CI/CD
For CI/CD pipelines, Backtrace says it automatically captures failures and relevant artifacts for team response.Read 29 Sep 2026 · backtrace.io
Company history
Backtrace says it was founded in 2014 and joined the Sauce Labs family in July 2021.Read 29 Sep 2026 · backtrace.io
Data scrubbing
It can scrub personal information from submitted dumps, including execution paths, memory, environment variables, and register values.Read 29 Sep 2026 · backtrace.io
Debugging
The product provides a web debugging interface, symbol management, and automated classifications.Read 29 Sep 2026 · backtrace.io
Error capture
It generates structured, searchable error reports and processes panics, core dumps, minidumps, and runtime errors.Read 29 Sep 2026 · backtrace.io
Retention
Dump files and metadata can be managed on separate retention schedules.Read 29 Sep 2026 · backtrace.io
Search and prioritization
Its query engine searches error data and custom attributes to show error frequency, priorities, and trends across projects.Read 29 Sep 2026 · backtrace.io
Supported environments
The product page lists Windows, Linux, macOS, Android, iOS, FreeBSD, and technologies including Unity, Unreal Engine, Xbox, and PlayStation.Read 29 Sep 2026 · backtrace.io

Plans and prices

Developer Free Single developer · up to 25k monthly errors · 1 month retention · 10 gb storage · Mobile, PC, Game Consoles, and Servers Read 29 Sep 2026 · backtrace.io
Standard — Mobile $600 a year $600 / user / year Per user · up to 1 million monthly errors · 3 months retention · 100 gb storage · Additional error capacity and storage available Read 29 Sep 2026 · backtrace.io
Standard — Mobile and PC $900 a year $900 / user / year Per user · up to 1 million monthly errors · 3 months retention · 100 gb storage · Additional error capacity and storage available Read 29 Sep 2026 · backtrace.io
Standard — Mobile, PC, Game Consoles, and Servers $1,200 a year $1200 / user / year Per user · up to 1 million monthly errors · 3 months retention · 100 gb storage · Additional error capacity and storage available Read 29 Sep 2026 · backtrace.io
Professional Priced on request Unlimited errors · custom retention · on-prem or chosen cloud provider and region · priority support · dedicated technical account manager and security reviews available Read 29 Sep 2026 · backtrace.io

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