Backtrace vs BugSnag
Backtrace
backtrace.io
BugSnag
bugsnag.comSide by side
| Figure | Backtrace | BugSnag |
|---|---|---|
| Price from | $50/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Error Monitoring Software | 8.8 (#4) | 9.0 (#2) |
| Spec score · Runtime Monitoring Software | 8.8 (#9) | 9.0 (#4) |
| Spec score · Debugging Software | 8.8 (#6) | 9.0 (#3) |
| Spec score · Error Tracking | 8.7 (#5) | 8.8 (#4) |
| Spec score · Game Crash Reporting Software | 8.7 (#9) | 8.8 (#8) |
| Integrations | Backtrace integrates with workflow systems for source control, alerting, ticket tracking, and messaging; its site names Slack, Jira, PagerDuty, Datadog, Microsoft Teams, GitHub, and Discord. | Official integrations cover Slack and Microsoft Teams notifications, Jira issue tracking, PagerDuty incident management, data forwarding and feature-management tools. |
| Purpose | Backtrace manages cross-platform crashes and exceptions for software development, support, and QA teams. | BugSnag monitors mobile and web apps to help development teams find bugs, fix them, and deploy stable releases. |
| Support | The Professional plan includes priority support, and the contact page directs customers needing technical assistance to the support team. | All plans include online resources and assistance from the BugSnag Support Team; the Enterprise feature list includes premium support and a dedicated Customer Success Manager. |
Plans
Backtrace
- DeveloperFree
- Standard — Mobile$600 a year
- Standard — Mobile and PC$900 a year
- Standard — Mobile, PC, Game Consoles, and Servers$1,200 a year
- ProfessionalPriced on request
In their own words
BugSnag
BugSnag monitors mobile and web applications to help development teams find errors, resolve them, and deploy stable releases. Its error inbox groups issues by root cause and sorts them by user impact. Captured diagnostics can include stack traces, threads, breadcrumbs, device details, and user information. Stability Center provides a 30-day stability score and trend analysis for each application, while performance monitoring captures app starts, screen loads, and Web Vitals. BugSnag provides error-reporting libraries for more than 50 platforms, including Android, iOS, JavaScript, macOS, Flutter, and React Native. Integrations named include Slack, Microsoft Teams, PagerDuty, OpsGenie, GitHub, GitLab, Jira, Splunk, and Amazon SQS. The Free plan lists one user, 7,500 events and 1 million spans per month, and seven days of data retention; a 14-day free trial is also listed. Select and Preferred list 60 days of retention. Enterprise offers custom retention and can be hosted on customer infrastructure or a cloud instance. Enterprise security features include two-factor authentication, SAML single sign-on, sensitive data management, and user audit logs.