Aptean CRM vs Zoho CRM
Aptean CRM
aptean.com
Zoho CRM
zoho.comSide by side
| Figure | Aptean CRM | Zoho CRM |
|---|---|---|
| Price from | — | $14/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 15 |
| Spec score · CRM Software | 8.4 (#65) | 9.4 (#3) |
| Spec score · Customer Relationship Management - Enterprise Software | 8.6 (#8) | 8.5 (#11) |
| AI features | Yes | Yes |
| Customization | The product includes customization and workflow tools for managing processes and data. | Canvas, Client Script, layouts, and portals let organizations customize the CRM and provide access to customers, partners, and vendors. |
| Free trial | Yes | Yes |
| Headquarters | Alpharetta, Georgia, United States | Chennai, India |
| Marketing automation | Marketing capabilities include managing multi-phase campaigns, tracking website visitors and generating opportunities. | Yes |
| Mobile app | Yes | Yes |
| Purpose | Aptean CRM gives teams visibility across sales, marketing and service by bringing customer data together in one system. | Zoho CRM provides tools to increase leads, accelerate sales, and measure sales performance. |
| Sales automation | Sales tools cover lead generation, pipeline management, order generation and email generation. | The product automates contact tracking, follow-ups, and updates for sales teams. |
| Security controls | Administrators can manage user and group permissions, data access, login lockouts and system auditing. | The service provides time-stamped audit logs, IP restrictions, multi-factor authentication, and real-time backups across multiple servers. |
| Support | For the WorkWise ERP integration, Aptean says customers have one dedicated support team. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Plans
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.