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SPECIFICTION
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Aptean CRM

aptean.com

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Spec score 8.4 #65 of 244 in CRM Software

Spec sheet

Purpose
Aptean CRM gives teams visibility across sales, marketing and service by bringing customer data together in one system.Read 13 Oct 2026 · aptean.com
Intended users
Aptean says CRM can benefit businesses managing customer relationships across sales, marketing or service, from growing organizations to established enterprises.Read 13 Oct 2026 · aptean.com
Audience
Aptean says CRM can benefit any business managing customer relationships across sales, marketing or service, from growing organizations to established enterprises.Read 12 Oct 2026 · aptean.com
Support
For the WorkWise ERP integration, Aptean says customers have one dedicated support team.Read 13 Oct 2026 · aptean.com
Headquarters
Alpharetta, Georgia, United StatesRead 19 Oct 2026 · aptean.com
AI features
YesRead 20 Sep 2026 · aptean.com
Call center
Call center features include real-time scripts, queue management and CTI integration.Read 13 Oct 2026 · aptean.com
Customer service
Service teams can access order history, activity and account data in a centralized system.Read 12 Oct 2026 · aptean.com
Customer view
The CRM shows customer interactions, history, preferences and real-time updates in one place.Read 13 Oct 2026 · aptean.com
Customization
The product includes customization and workflow tools for managing processes and data.Read 13 Oct 2026 · aptean.com
ERP integrations
Aptean lists integrations with its JustFood, bcFood, Made2Manage and WorkWise ERP editions.Read 13 Oct 2026 · aptean.com
Free trial
YesRead 20 Sep 2026 · aptean.com
Marketing
Marketing tools support multi-phase campaigns, website visitor tracking and opportunity generation.Read 12 Oct 2026 · aptean.com
Marketing automation
Marketing capabilities include managing multi-phase campaigns, tracking website visitors and generating opportunities.Read 13 Oct 2026 · aptean.com
Microsoft integrations
The product integrates with Outlook and supports exporting CRM data to Microsoft Word and Excel.Read 13 Oct 2026 · aptean.com
Mobile access
Aptean describes mobile apps for iOS and Android with customer data access, activity creation and task management.Read 12 Oct 2026 · aptean-website-dev.aptean.com
Mobile app
YesRead 20 Sep 2026 · aptean.com
Open source
NoRead 20 Sep 2026 · aptean.com
Outlook add-in
The Outlook Web Client Add-In can log emails and calendar events as CRM activities and associate them with matching contacts or companies.Read 13 Oct 2026 · aptean.com
Pricing and evaluation
The product page directs visitors to request a demo and does not state a price or trial offer.Read 12 Oct 2026 · aptean.com
Reporting
Reporting and dashboards provide visibility into sales pipeline, marketing performance and service activity.Read 13 Oct 2026 · aptean.com
Sales automation
Sales tools cover lead generation, pipeline management, order generation and email generation.Read 13 Oct 2026 · aptean.com
Security and compliance
Aptean describes its enterprise security posture as including NIST 800-53 security controls, SOC Type II independent auditor verification and GDPR compliance.Read 13 Oct 2026 · aptean.com
Security controls
Administrators can manage user and group permissions, data access, login lockouts and system auditing.Read 12 Oct 2026 · aptean.com

Plans and prices

Aptean CRM Priced on request Request pricing; pricing not listed Read 13 Oct 2026 · aptean.com

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Where Specifiction places it

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