EspoCRM

Spec sheet

What it does

EspoCRM is a web CRM for managing people, companies, projects, opportunities and other business relationships.Read 21 Oct 2026 · espocrm.com

Free plan

YesRead 20 Sep 2026 · espocrm.com

API

EspoCRM exposes a REST API with OpenAPI support, API authentication and webhook capabilities.Read 21 Oct 2026 · espocrm.com

Integrations

Official integrations cover Google, Outlook, Zoom, Stripe, Mailchimp, maps and supported VoIP providers; Zapier and Make can also connect it to other services.Read 21 Oct 2026 · espocrm.com

Headquarters

Austin, Texas, USARead 28 Sep 2026 · espocrm.com

Founded

2011Read 28 Sep 2026 · espocrm.com

Adoption

The vendor says more than 50,000 companies in 163 countries use EspoCRM.Read 21 Oct 2026 · espocrm.com

AI features

YesRead 20 Sep 2026 · espocrm.com

Android companion app

The YouCRM Android app connects to EspoCRM through its REST API and requires a compatible mobile-integration package installed on the CRM server.Read 21 Oct 2026 · play.google.com

Automation

Workflows, scheduled workflows, webhooks and BPMN 2.0 process modeling automate business actions.Read 21 Oct 2026 · espocrm.com

Cloud backups

Basic, Enterprise and Ultimate cloud plans receive daily backups retained for seven days.Read 21 Oct 2026 · espocrm.com

Company founding

EspoCRM says its team was founded in Ukraine in 2011 by Oleksii Avramenko, Yurii Kuznietsov and Taras Machyshyn, with the first EspoCRM release in 2014.Read 21 Oct 2026 · espocrm.com

Company identity

LinkedIn lists Letrium as a privately held software-development company headquartered in Chernivtsi with 2–10 employees.Read 21 Oct 2026 · linkedin.com

Customer support

Case management, a customer portal and a knowledge base support customer-service workflows.Read 21 Oct 2026 · espocrm.com

Customization

Entity Manager lets administrators create custom entities, fields and relationships through the interface without coding.Read 21 Oct 2026 · espocrm.com

Developer extensibility

Developers can add custom modules, views, panels, dashlets, buttons, themes, controllers and API actions.Read 21 Oct 2026 · espocrm.com

Documentation and support

Documentation covers administrator, user and developer topics, while the public community forum is the main place for questions and feature discussions.Read 21 Oct 2026 · github.com

Email

Email features include IMAP synchronization, SMTP sending, templates, mass email, campaign tracking and bounce processing.Read 21 Oct 2026 · espocrm.com

Email sync

NoRead 20 Sep 2026 · espocrm.com

Free trial

YesRead 20 Sep 2026 · espocrm.com

Latest release

The download page identifies EspoCRM 10.0.10 as released on October 14, 2026.Read 21 Oct 2026 · espocrm.com

Licence

The core project is licensed under the GNU Affero General Public License version 3.Read 21 Oct 2026 · github.com

Limit: learning curve and documentation

G2 reviewers report a steep learning curve and documentation that can make initial setup difficult.Read 21 Oct 2026 · g2.com

Limit: paid extensions

G2 reviewers complain that reporting, workflows and other capabilities found in competing products can require paid extension packs.Read 21 Oct 2026 · g2.com

Limit: reporting and integrations

G2 reviewers report limited native analytics, missing specialized integrations and a need to export data or write custom scripts.Read 21 Oct 2026 · g2.com

Limit: reviewer criticism

A Trustpilot reviewer criticized the documentation and said negative feedback was not handled well, while Trustpilot notes the company has not recently invited reviews or replied to negative ones.Read 21 Oct 2026 · trustpilot.com

Marketing

Web-to-lead, campaigns and target lists support lead capture and marketing outreach.Read 21 Oct 2026 · espocrm.com

Marketing automation

YesRead 20 Sep 2026 · espocrm.com

Notable news

The official community forum lists an MCP server release dated October 9, 2026.Read 21 Oct 2026 · forum.espocrm.com

Open source

YesRead 20 Sep 2026 · espocrm.com

Praise: customization

G2 reviewers repeatedly praise the flexibility, code-free customization and open-source model.Read 21 Oct 2026 · g2.com

Praise: usability

SourceForge reviewers describe the interface as intuitive, fast, uncluttered and easy to navigate.Read 21 Oct 2026 · sourceforge.net

Praise: value

Reviewers on G2 and SourceForge repeatedly describe the free or low-cost product as strong value for small businesses.Read 21 Oct 2026 · g2.com

Project extension

Project Management provides projects, tasks, milestones, dependencies, Kanban boards and Gantt charts.Read 21 Oct 2026 · espocrm.com

Rating on Appvizer

4.7 out of 5 from 59 reviewsRead 21 Oct 2026 · appvizer.com

Rating on Chrome Web Store

5 out of 5 from 1 reviewRead 21 Oct 2026 · chromewebstore.google.com

Rating on G2

4.5 out of 5 from 29 reviewsRead 21 Oct 2026 · g2.com

Rating on Microsoft Marketplace

5 out of 5 from 1 ratingRead 21 Oct 2026 · marketplace.microsoft.com

Rating on SourceForge

4.8 out of 5 from 26 reviewsRead 21 Oct 2026 · sourceforge.net

Rating on Trustpilot

3.6 out of 5 from 23 reviewsRead 21 Oct 2026 · trustpilot.com

Rating on TrustRadius

10 out of 10 from 1 reviewRead 21 Oct 2026 · trustradius.com

Reporting

Reports support list, grid and joint-grid formats, charts, role access, exports, scheduled email delivery and dashboard display.Read 21 Oct 2026 · espocrm.com

Sales extension

The Sales Pack adds products, price books, quotes, orders, invoicing, purchasing, subscriptions, taxes, payments and inventory.Read 21 Oct 2026 · espocrm.com

Sales management

The system manages leads, opportunities, accounts, contacts, sales stages, meetings, calls, tasks, Kanban views and dashboards.Read 21 Oct 2026 · espocrm.com

SDKs and repositories

The EspoCRM GitHub organization publishes the core application, documentation, Docker image, extension template, extension tools and a PHP API client.Read 21 Oct 2026 · github.com

Security controls

The vendor states that cloud services use one-way password hashing, TLS 1.2 or 1.3, role-based access, OpenID Connect, LDAP and MFA where feasible.Read 21 Oct 2026 · espocrm.com

Self-hosting

EspoCRM can run on a customer-controlled server or in the vendor cloud, with Docker, script and manual installation methods documented.Read 21 Oct 2026 · espocrm.com

System requirements

The download page lists NGINX, Apache or IIS, PHP 8.3–8.5, and MySQL 8.0+, MariaDB 10.3+ or PostgreSQL 15.0+.Read 21 Oct 2026 · espocrm.com

Visual sales pipeline

YesRead 20 Sep 2026 · espocrm.com

Plans and prices

Every EspoCRM plan and price →

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