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SPECIFICTION
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Sales & CRM

Best Professional Services CRM Software in 2026

When client work moves from a new lead to a proposal and then into delivery, a CRM can help keep those steps connected. Compare Zoho CRM, The Agency CRM and Bigin by Zoho CRM on lead capture, email sync, proposal management and project tracking.

  1. 01 Bitrix24 CRM

    Bitrix24 describes Basic as suited to solopreneurs and small teams, Standard to mid-sized businesses, and Professional to scaling companies needing deep automation.

    From $69/mo Free plan Web · Windows · macOS · Linux
    9.4 Visit Specs
  2. 02 Capsule CRM
    From $11/mo Free plan Web · iOS · Android · API
    9.4 Visit Specs
  3. 03 Bigin by Zoho CRM

    Bigin suits small businesses and MSMEs, including companies with 1 to 20 employees.

    From $7/mo Free plan macOS · iOS · Android
    9.3 Visit Specs
  4. 04 Bonsai

    It suits freelancers and firms managing clients, projects, time, expenses, and billing together.

    From $15/mo Free trial Web · macOS · iOS · Android
    9.3 Visit Specs
  5. 05 EspoCRM
    From $15/mo Free plan Open source Web · Windows · macOS · Linux
    9.2 Visit Specs
  6. 06 Freshsales

    Freshsales suits sales teams that need lead and deal management, communication tools, and workflow automation in one CRM.

    From $9/mo Free plan Web · iOS · Android · API
    9.2 Visit Specs
  7. 07 KudosCRM

    KudosCRM suits teams that want sales pipeline, email, and marketing workflows in one CRM, with access from web or mobile.

    From $9/mo Free plan Web · iOS · Android · API
    8.9 Visit Specs
  8. 08 Close
    From $9/mo Free trial iOS · Android
    8.8 Visit Specs
  9. 09 HubSpot CRM

    It suits individuals and teams that need customer records, sales pipeline management, and team messaging in a CRM.

    From $15/mo Free plan iOS · Android
    8.8 Visit Specs
  10. 10 Odoo CRM

    Odoo CRM suits teams that need opportunity tracking, lead capture, follow-up automation and sales reporting.

    From $24.90/mo Free plan Open source Web · Windows · Linux · iOS
    8.8 Visit Specs
  11. 11 BQE CORE

    CORE suits architecture and engineering firms and other professional services businesses seeking project, financial, and workforce tools in one platform.

    Free trial Web · iOS · Android · API
    8.7 Visit Specs
  12. 12 Nimble
    Free trial Web · Windows · macOS · iOS
    8.7 Visit Specs
  13. 13 Microsoft Dynamics 365 Sales
    From $4/mo Free trial Web · iOS · Android · API
    8.6 Visit Specs
  14. 14 Pipedrive

    Pipedrive suits sales teams organizing leads and activity around a visual pipeline.

    From $14/mo Free trial Web · iOS · Android · API
    8.6 Visit Specs
  15. 15 Pipeline CRM
    From $19/mo Free trial Web · iOS · Android · API
    8.6 Visit Specs
  16. 16 The Agency CRM

    The Agency CRM is for agencies and may also suit IT companies, consultancies, and e-commerce teams.

    From €29/mo Free plan Web · iOS · Android · API
    8.6 Visit Specs
  17. 17 Creatio Sales
    From $15/mo Free trial Web · iOS · Android · API
    8.5 Visit Specs
  18. 18 Insightly CRM

    Insightly CRM is aimed at mid-market companies wanting customizable sales and customer-management tools that can scale with growth.

    From $29/mo Free trial Web · iOS · Android · API
    8.5 Visit Specs
  19. 19 Zoho CRM

    It suits sales teams that need lead and contact management, automated workflows, integrations, and mobile access.

    From $14/mo Free plan Web · iOS · Android · API
    8.5 Visit Specs
  20. 20 Less Annoying CRM

    It is aimed at small businesses managing contacts, leads, follow-ups, calendars, and email in one system.

    From $15/mo Free trial Web · iOS · Android
    8.4 Visit Specs
  21. 21 SuiteCRM

    SuiteCRM suits organizations seeking an open-source CRM for sales, marketing, and service processes.

    From £50/mo Free plan Open source Web · Linux · API · Self-hosted
    8.4 Visit Specs
  22. 22 AspirePro
    From $6.66/mo Free trial Web · API
    8.3 Visit Specs
  23. 23 Salesforce Sales Cloud

    Sales Cloud suits teams that want sales pipeline management, automatic email and calendar synchronization, and collaboration tools.

    From $25/mo Free plan Browser extension
    8.3 Visit Specs
  24. 24 Dubsado
    From $27.92/mo Free trial Web · iOS · Android
    8.0 Visit Specs
  25. 25 Copper CRM
    From $29/mo Free trial Web · iOS · Android
    7.8 Visit Specs
How this list is ordered. Specifiction scores each tool on how fully its maker documents it, whether its prices are published, where the research puts it, the platforms it runs on and whether it can be tried for free (how we rank). Makers can also buy a numbered place (how Specifiction is paid for).

Workflow automation and a client portal may also shape how you handle ongoing relationships. Check whether each option offers a free plan and where its paid pricing starts. The ranked entries also include Freshsales and HubSpot CRM near the top, giving you further options to weigh against the criteria shown and the way your team manages client work.

Compare Bitrix24 CRM and Capsule CRM Get a place on this list

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