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HubSpot CRM
hubspot.com
What it is
HubSpot CRM brings customer data and reporting together, with tools for managing sales activity and team conversations. Users can visualize a sales cycle, assign tasks, and predict future revenue. The CRM includes email sync, marketing and workflow automation, lead scoring, sales forecasting, AI features, and payment links. Teams can connect messaging tools in a shared inbox and manage permissions for records, content, and tools. It runs in Chrome, Firefox, Safari, and Edge, with mobile apps for Android and iOS. The HubSpot Marketplace lists more than 2,000 apps, and data can sync automatically in both directions with third-party apps. The free plan costs nothing, requires no credit card, and has no expiration date; it allows 2 users. Starter costs $15 a month per seat, Professional $50 a month per seat, and Enterprise $75 a month per seat. Professional and Enterprise also list one-time onboarding costs.
Spec sheet
- Free plan
- YesRead 20 Sep 2026 · hubspot.com
- Headquarters
- Cambridge, Massachusetts, United StatesRead 23 Sep 2026 · hubspot.com
- Founded
- 2006Read 23 Sep 2026 · hubspot.com
- AI Features
- The free CRM includes AI tools for routine tasks and customer insights.Read 27 Sep 2026 · hubspot.com
- App Integrations
- The HubSpot Marketplace offers more than 2,000 apps.Read 27 Sep 2026 · hubspot.com
- Browser Support
- The CRM works in Chrome, Firefox, Safari, and Edge.Read 27 Sep 2026 · hubspot.com
- Credit Card
- A credit card is not required for the free CRM.Read 27 Sep 2026 · hubspot.com
- Customer Count
- HubSpot says it is trusted by over 306,000 customers.Read 27 Sep 2026 · hubspot.com
- Customer Data
- The CRM provides a unified view of customer data and reporting.Read 27 Sep 2026 · hubspot.com
- Data Sync
- Data can sync automatically two ways between HubSpot and third-party apps.Read 27 Sep 2026 · hubspot.com
- Email sync
- YesRead 20 Sep 2026 · hubspot.com
- Free CRM
- HubSpot offers a free CRM with no expiration date.Read 27 Sep 2026 · hubspot.com
- Free Tier Limits
- The page lists free features but does not state numeric usage limits.Read 27 Sep 2026 · hubspot.com
- Free trial
- YesRead 20 Sep 2026 · hubspot.com
- Global Reach
- HubSpot says its customers are in more than 135 countries.Read 27 Sep 2026 · hubspot.com
- Marketing automation
- YesRead 20 Sep 2026 · hubspot.com
- Mobile app
- YesRead 20 Sep 2026 · hubspot.com
- Mobile Platforms
- The mobile app is available for iOS and Android.Read 27 Sep 2026 · hubspot.com
- Open source
- NoRead 20 Sep 2026 · hubspot.com
- Payment Links
- The CRM includes payment links for centralizing commerce and getting paid.Read 27 Sep 2026 · hubspot.com
- Pipeline Management
- Users can visualize the sales cycle, assign tasks, and predict future revenue.Read 27 Sep 2026 · hubspot.com
- Premium Upgrade
- Users can upgrade for advanced CRM capabilities without data migration.Read 27 Sep 2026 · hubspot.com
- Shared Inbox
- Messaging tools can be connected in one shared inbox for team conversations.Read 27 Sep 2026 · hubspot.com
- Team Permissions
- User management controls permissions for CRM records, content, and tools.Read 27 Sep 2026 · hubspot.com
- Trial Policy
- The free CRM is described as not being a trial and having no expiration date.Read 27 Sep 2026 · hubspot.com
- Visual sales pipeline
- YesRead 20 Sep 2026 · hubspot.com
Plans and prices
Free Free 2 users No credit card required; no expiration date. Read 27 Sep 2026 · hubspot.com
Free Free 2 users Read 19 Sep 2026 · hubspot.com
Starter $15 a month 500 HubSpot Credits Per seat; discount available for new customers only. Read 27 Sep 2026 · hubspot.com
Starter Priced on request 500 HubSpot Credits Read 19 Sep 2026 · hubspot.com
Professional $50 a month 3,000 HubSpot Credits · $1,500 one-time onboarding Per seat. Read 27 Sep 2026 · hubspot.com
Professional Priced on request 3,000 HubSpot Credits · $1,500 one-time onboarding Read 19 Sep 2026 · hubspot.com
Enterprise $75 a month 5,000 HubSpot Credits · $3,500 one-time onboarding Per seat. Read 27 Sep 2026 · hubspot.com
Enterprise Priced on request 5,000 HubSpot Credits · $3,500 one-time onboarding Read 19 Sep 2026 · hubspot.com
Strong points and limits
Strong points
- Free plan has no expiration date or card requirement.
- Visual pipeline, task assignment, and revenue prediction.
- Email sync, workflow automation, and lead scoring.
- Available on Android and iOS, plus major browsers.
- Marketplace lists more than 2,000 apps.
Limits
- Free plan is limited to 2 users.
- Paid tiers are priced per seat.
- Professional lists a $1,500 one-time onboarding cost.
- Enterprise lists a $3,500 one-time onboarding cost.
Who it suits
It suits individuals and teams that need customer records, sales pipeline management, and team messaging in a CRM. Its free plan allows up to 2 users, while paid tiers are priced per seat.
Verdict
HubSpot CRM combines customer reporting with pipeline tools, automation, and team permissions. The free plan has no expiration date, but its listed user allowance is 2; higher tiers add per-seat costs and onboarding charges for Professional and Enterprise.
Where Specifiction places it
- CRM Software#12 of 2449.2
- Healthcare CRM Software#2 of 238.8
- Data Enrichment Software#4 of 348.7
- Sales Bots#3 of 248.8
- Manufacturing CRM Software#5 of 329.0
- Email Collaboration Software#6 of 358.9
- Customer Relationship Management - Small Business Software#7 of 338.9
- CRM for small business#7 of 339.2
- Customer Relationship Management - Enterprise Software#5 of 228.9
- Professional Services CRM Software#9 of 358.8
- Insurance CRM Software#8 of 318.8
- Sales CRM Software#8 of 298.9
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