Freshsales vs HubSpot CRM
Freshsales
freshworks.com
HubSpot CRM
hubspot.comSide by side
| Figure | Freshsales | HubSpot CRM |
|---|---|---|
| Price from | $9/mo | $15/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 8 |
| Spec score · CRM Software | 9.5 (#1) | 9.2 (#12) |
| Spec score · Manufacturing CRM Software | 9.4 (#2) | 9.0 (#5) |
| Spec score · Insurance CRM Software | 9.2 (#2) | 8.8 (#8) |
| Spec score · Customer Relationship Management - Enterprise Software | 9.3 (#2) | 8.9 (#5) |
| Spec score · CRM for small business | 9.4 (#4) | 9.2 (#7) |
| Spec score · Sales CRM Software | 9.3 (#4) | 8.9 (#8) |
| Spec score · Mac CRM | 9.1 (#5) | 8.8 (#10) |
| Spec score · Professional Services CRM Software | 9.2 (#6) | 8.8 (#9) |
| Spec score · Customer Relationship Management - Small Business Software | 9.2 (#6) | 8.9 (#7) |
| Spec score · Small Business CRM | 9.1 (#7) | 8.8 (#10) |
| AI features | Yes | The free CRM includes AI tools for routine tasks and customer insights. |
| Customer count | Freshsales is trusted by more than 74,000 businesses worldwide. | HubSpot says it is trusted by over 306,000 customers. |
| Email sync | Yes | Yes |
| Founded | 2010 | 2006 |
| Free plan | Yes | Yes |
| Free trial | The trial lasts 21 days and requires no credit card. | Yes |
| Headquarters | San Mateo, California, United States | Cambridge, Massachusetts, United States |
| Mobile app | Yes | Yes |
| Visual sales pipeline | Yes | Yes |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
HubSpot CRM
- FreeFree
- FreeFree
- Starter$15 a month
- StarterPriced on request
- Professional$50 a month
- ProfessionalPriced on request
- Enterprise$75 a month
- EnterprisePriced on request
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.
HubSpot CRM
HubSpot CRM brings customer data and reporting together, with tools for managing sales activity and team conversations. Users can visualize a sales cycle, assign tasks, and predict future revenue. The CRM includes email sync, marketing and workflow automation, lead scoring, sales forecasting, AI features, and payment links. Teams can connect messaging tools in a shared inbox and manage permissions for records, content, and tools. It runs in Chrome, Firefox, Safari, and Edge, with mobile apps for Android and iOS. The HubSpot Marketplace lists more than 2,000 apps, and data can sync automatically in both directions with third-party apps. The free plan costs nothing, requires no credit card, and has no expiration date; it allows 2 users. Starter costs $15 a month per seat, Professional $50 a month per seat, and Enterprise $75 a month per seat. Professional and Enterprise also list one-time onboarding costs.