Best Healthcare CRM Software in 2026

In short: Zoho CRM is ranked #1 of 22 as of 4 October 2026, ahead of FrontDesk and Salesforce Health Cloud. The best-ranked option with a free plan is FrontDesk. The lowest first paid tier on this page is Zoho CRM at $14/mo.

Managing relationships across healthcare can involve patients, providers, referrals, and operational workflows. Compare patient and provider relationship capabilities with referral management and workflow automation, and check HIPAA support as a separate criterion. Contact limits, free-plan availability, and paid-from pricing help you assess access and cost. Zoho CRM and FrontDesk appear among the first entries, alongside Salesforce Health Cloud and eCareCRM. Consider which relationship and workflow needs matter most to your organization, then compare the stated support and pricing details across the options.

22 healthcare CRM software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.

22ranked
2free plans on this page
$14/molowest paid tier
4 Oct 2026last checked
Input list Healthcare CRM Software 22 channels on this page · 70 of 176 spec lines stated by the makers
Ch Tool Free planPaid fromReferral managementPatient relationshipsProvider relationshipsHIPAA supportWorkflow automationContact limit Spec sheet Score
01 Zoho CRM Free planYesPaid from14/user/moReferral managementnot statedPatient relationshipsnot statedProvider relationshipsnot statedHIPAA supportnot statedWorkflow automationnot statedContact limitnot stated 2/8spec lines stated 7.8
02 FrontDesk Free planYesPaid fromnot statedReferral managementnot statedPatient relationshipsnot statedProvider relationshipsnot statedHIPAA supportnot statedWorkflow automationnot statedContact limitnot stated 1/8spec lines stated 6.9
03 Salesforce Health Cloud Free planNoPaid from350/user/moReferral managementYesPatient relationshipsYesProvider relationshipsYesHIPAA supportYesWorkflow automationYesContact limitnot stated 7/8spec lines stated 6.9
04 eCareCRM Free planNoPaid fromnot statedReferral managementYesPatient relationshipsYesProvider relationshipsYesHIPAA supportYesWorkflow automationYesContact limitnot stated 6/8spec lines stated 6.8
05 Pega CRM Free plannot statedPaid fromnot statedReferral managementnot statedPatient relationshipsnot statedProvider relationshipsnot statedHIPAA supportnot statedWorkflow automationnot statedContact limitnot stated 0/8spec lines stated 6.7
06 Salesforce Life Sciences Cloud Free planNoPaid from350/user/moReferral managementYesPatient relationshipsYesProvider relationshipsYesHIPAA supportYesWorkflow automationYesContact limitnot stated 7/8spec lines stated 6.7
07 Oracle Siebel CRM Free planNoPaid fromnot statedReferral managementnot statedPatient relationshipsnot statedProvider relationshipsnot statedHIPAA supportnot statedWorkflow automationnot statedContact limitnot stated 1/8spec lines stated 6.6
08 BizzField Healthcare CRM Free plannot statedPaid fromnot statedReferral managementYesPatient relationshipsYesProvider relationshipsYesHIPAA supportnot statedWorkflow automationYesContact limitnot stated 4/8spec lines stated 6.5
09 IQVIA SmartSolve Complaint Management Free plannot statedPaid fromnot statedReferral managementnot statedPatient relationshipsnot statedProvider relationshipsnot statedHIPAA supportnot statedWorkflow automationYesContact limitnot stated 1/8spec lines stated 6.5
10 Trail CRM Free plannot statedPaid fromnot statedReferral managementnot statedPatient relationshipsnot statedProvider relationshipsYesHIPAA supportnot statedWorkflow automationYesContact limitnot stated 2/8spec lines stated 6.5
11 Veeva Network MDM Free plannot statedPaid fromnot statedReferral managementnot statedPatient relationshipsYesProvider relationshipsYesHIPAA supportYesWorkflow automationYesContact limitnot stated 4/8spec lines stated 6.5
12 ZynReach Healthcare CRM Free planNoPaid fromnot statedReferral managementYesPatient relationshipsYesProvider relationshipsYesHIPAA supportNoWorkflow automationYesContact limitnot stated 6/8spec lines stated 6.4
13 Ariv Healthcare CRM Free plannot statedPaid fromnot statedReferral managementYesPatient relationshipsnot statedProvider relationshipsYesHIPAA supportYesWorkflow automationYesContact limitnot stated 4/8spec lines stated 6.3
14 Census CRM Free plannot statedPaid fromnot statedReferral managementYesPatient relationshipsYesProvider relationshipsYesHIPAA supportYesWorkflow automationYesContact limitnot stated 5/8spec lines stated 6.2
15 Cured Provider Relationship Management Free plannot statedPaid fromnot statedReferral managementYesPatient relationshipsnot statedProvider relationshipsYesHIPAA supportYesWorkflow automationYesContact limitnot stated 4/8spec lines stated 6.2
16 LeadSquared Free planNoPaid fromnot statedReferral managementnot statedPatient relationshipsnot statedProvider relationshipsnot statedHIPAA supportnot statedWorkflow automationnot statedContact limitnot stated 1/8spec lines stated 6.2
17 Exeevo Omnipresence CRM Free plannot statedPaid fromnot statedReferral managementnot statedPatient relationshipsnot statedProvider relationshipsYesHIPAA supportYesWorkflow automationYesContact limitnot stated 3/8spec lines stated 6.1
18 TikaMobile CRM Free plannot statedPaid fromnot statedReferral managementnot statedPatient relationshipsYesProvider relationshipsYesHIPAA supportnot statedWorkflow automationYesContact limitnot stated 3/8spec lines stated 6.0
19 Cogniveon Healthcare CRM Free plannot statedPaid fromnot statedReferral managementnot statedPatient relationshipsYesProvider relationshipsnot statedHIPAA supportnot statedWorkflow automationYesContact limitnot stated 2/8spec lines stated 5.9
20 Impres CRM Free plannot statedPaid fromnot statedReferral managementNoPatient relationshipsNoProvider relationshipsYesHIPAA supportNoWorkflow automationNoContact limitnot stated 5/8spec lines stated 5.7
21 Pega Customer Service Free plannot statedPaid fromnot statedReferral managementnot statedPatient relationshipsnot statedProvider relationshipsnot statedHIPAA supportnot statedWorkflow automationnot statedContact limitnot stated 0/8spec lines stated 5.3
22 IQVIA Orchestrated Customer Engagement Free plannot statedPaid fromnot statedReferral managementnot statedPatient relationshipsnot statedProvider relationshipsYesHIPAA supportnot statedWorkflow automationYesContact limitnot stated 2/8spec lines stated 5.2

Is your tool on this list?

Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.

Questions about this list

Which healthcare CRM software is ranked first on Specifiction?

Zoho CRM is ranked #1 of 22 with a score of 7.8. FrontDesk is second and Salesforce Health Cloud third.

How many of these have a free plan?

2 of the 22 on this page publish a free plan on their own pricing pages.

Which is the cheapest paid option?

On this page, Zoho CRM has the lowest first paid tier we found: $14/mo.

How is this list ranked?

Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing. Paid placements never change a rank.

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