Impres CRM

Spec sheet

Purpose

Impres describes its proprietary CRM as a flexible system for life sciences designed to improve productivity and customer engagement.Read 7 Oct 2026 · impres.com

Intended users

Impres presents the CRM for life sciences, with modules for sales representatives, medical science liaisons, consumer and pharmacy teams, and virtual engagement.Read 7 Oct 2026 · impres.com

Audience

Impres positions the CRM for life sciences, with modules covering pharmaceutical representatives, medical science liaisons, consumer and pharmacy teams, and virtual work.Read 7 Oct 2026 · impres.com

Integrations

Impres's business analytics page lists customized data integrations as a capability.Read 7 Oct 2026 · impres.com

Support

Impres's business analytics page lists dedicated analyst support, and a CRM testimonial describes the team providing training and support.Read 7 Oct 2026 · impres.com

Headquarters

Impres lists its head office in Cambridge, Ontario, Canada.Read 7 Oct 2026 · impres.com

Founded

2005Read 28 Sep 2026 · impres.com

Company history

Impres says it began in 2005 as a Canadian contract sales organization and started building proprietary tools to improve productivity.Read 7 Oct 2026 · impres.com

Configurable modules

The CRM offers à-la-carte modules for primary care, specialty and hospital representatives; medical science liaisons; consumer and pharmacy; and multichannel or virtual work.Read 7 Oct 2026 · impres.com

Customization

Impres says the CRM provides unlimited customization flexibility.Read 7 Oct 2026 · impres.com

Insights

The CRM provides real-time insights to support strategic decisions.Read 7 Oct 2026 · impres.com

Integration disclosure

Impres’s privacy policy mentions Salesforce integration in the context of sharing information after employment; it does not describe a CRM product integration.Read 7 Oct 2026 · impres.com

Modules

Its listed modules cover primary care, specialty and hospital representatives; medical and medical science liaisons; consumer and pharmacy; multi-channel and virtual; and business planning.Read 7 Oct 2026 · impres.com

Ordering and research

The CRM page lists direct ordering and market research and surveys among its features.Read 7 Oct 2026 · impres.com

Planning and ordering

Listed capabilities include a business plan module and direct ordering.Read 7 Oct 2026 · impres.com

Pricing

The CRM page directs visitors to contact Impres and does not state a price.Read 7 Oct 2026 · impres.com

Pricing availability

The CRM page directs visitors to contact Impres and does not state a price.Read 7 Oct 2026 · impres.com

Product focus

Impres describes its proprietary CRM as a flexible system built for life sciences that supports customer engagement, productivity, and real-time strategic insights.Read 7 Oct 2026 · impres.com

Reporting

The CRM includes a customized reporting and analytics portal.Read 7 Oct 2026 · impres.com

Research and reporting

The CRM lists market research and surveys, plus a customized reporting and analytics portal.Read 7 Oct 2026 · impres.com

Security and privacy

Impres's privacy policy says it has physical and systems safeguards and processes to protect representative, employee and client information.Read 7 Oct 2026 · impres.com

Security practices

Impres’s privacy policy says it uses physical and systems safeguards and processes to protect representative, employee, and client information.Read 7 Oct 2026 · impres.com

Support and training

A customer testimonial on the CRM page says Impres tailored the system, trained the customer’s team, and provided support.Read 7 Oct 2026 · impres.com

Territory management

The CRM lists visual territory management and intelligent algorithms among its capabilities.Read 7 Oct 2026 · impres.com

Where Specifiction places it

• Healthcare CRM Software#18 of 237.3