Specifiction
For vendors
AdvertiseTop spots, featured rows, home sponsor Get listedAdd a product we don't cover yet Claim a listingFree: verify the domain, then correct your page Vendor dashboardNumbers, orders and placements
List your tool
Vendor dashboard
Tech riderRev. 30 Sept 2026

eCareCRM

Ch 046.8of 22 Healthcare CRM Software
  1. 1Runs onAndroid, API, iOS, Web
  2. 2Costsfree trial · paid from $499/mo
  3. 3Referral managementYes
  4. 4Patient relationshipsYes
  5. 5Provider relationshipsYes
  6. 6HIPAA supportYes
  7. 7Workflow automationYes
7 lines stated Written from the maker's own pages: ecarecrm.com
Visit site Alternatives
The eCareCRM homepage

Overview

eCareCRM is ranked #4 of 22 in healthcare CRM software on Specifiction. It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at $499/mo.

eCareCRM plans and pricing

All plans
Starter $499/mo monthly billing Small practices and pilot deployments · core features · email support · standard integrations · unlimited users ecarecrm.com · 30 Sept 2026
Growth $1,499/mo Mid-sized organizations · advanced reporting · custom integrations · priority support · dedicated implementation manager · unlimited users ecarecrm.com · 30 Sept 2026
Enterprise Not published Custom-quoted Health systems and multi-state networks · SSO · custom SLAs · HITRUST attestation · white-glove implementation · unlimited users ecarecrm.com · 30 Sept 2026

Compared on healthcare CRM software

Free plan
Noecarecrm.com
Referral management
Yesecarecrm.com
Patient relationships
Yesecarecrm.com
Provider relationships
Yesecarecrm.com
HIPAA support
Yesecarecrm.com
Workflow automation
Yesecarecrm.com

Facts

Product
eCareCRM is a healthcare CRM for managing patient engagement, referrals, intake, communication, scheduling coordination, and operational workflows.ecarecrm.com · 30 Sept 2026
Lead intake
It captures inquiries from web forms, calls, chats, referrals, and campaigns, and routes them by team, location, or specialty.ecarecrm.com · 30 Sept 2026
Communications
Its unified patient communication timeline includes SMS, email, voice, web chat, and voicemail.ecarecrm.com · 30 Sept 2026
Automation
It supports personalized patient journeys for recalls, appointment preparation, post-visit follow-ups, and re-engagement.ecarecrm.com · 30 Sept 2026
Reputation
The platform can automate review requests, route negative feedback privately, and monitor ratings across review platforms.ecarecrm.com · 30 Sept 2026
Reporting
Its analytics track patient acquisition, campaign ROI, cost per acquisition, intake drop-offs, and provider or location performance.ecarecrm.com · 30 Sept 2026
Integrations
The site lists EHR and business systems including Epic, athenahealth, MEDITECH, Salesforce, Zoho CRM, and others, and describes real-time HL7 and FHIR integrations.ecarecrm.com · 30 Sept 2026
Security
The security page states that eCareCRM uses AES-256 encryption at rest, TLS 1.3 in transit, role-based access controls, and multi-factor authentication for admin roles.ecarecrm.com · 30 Sept 2026
Compliance
The maker says every customer receives a signed HIPAA Business Associate Agreement and that SOC 2 Type II is audited annually; it describes HITRUST CSF v11 certification as in progress.ecarecrm.com · 30 Sept 2026
Data handling
The maker says it does not train AI models on customer PHI without explicit consent and that customers can export their data in FHIR or CSV formats.ecarecrm.com · 30 Sept 2026
Support and onboarding
Every plan includes US-based phone and email support and free data migration; the pricing page gives a 6 to 8 week go-live timeline.ecarecrm.com · 30 Sept 2026
Intended customers
The site describes eCareCRM as built for healthcare organizations, with specialty workflows including behavioral health, ABA therapy, fertility and OB/GYN, and home care.ecarecrm.com · 30 Sept 2026
Trial
The maker offers a 30-day trial with full platform access and says no credit card is required.ecarecrm.com · 30 Sept 2026

Company

Headquarters
Peachtree Corners, Georgia, United Statesecarecrm.com · 23 Sept 2026

Best eCareCRM alternatives

See all 20
All accessCh 01 Zoho CRM Free planFree trialAndroid from $14/mo7.8 All accessCh 02 FrontDesk Free planFree trialWeb from $299/mo6.9 All accessCh 03 Salesforce Health Cloud Free trialAndroidAPI from $350/mo6.9 All accessCh 05 Pega CRM Free trialWeb 6.7 All accessCh 06 Salesforce Life Sciences Cloud Free trialAPIiOS from $350/mo6.7 All accessCh 07 Oracle Siebel CRM AndroidAPI from $68.75/mo6.6

Where it ranks on Specifiction

Is eCareCRM yours?

Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.

Claim it free Promote eCareCRM

Sources