FrontDesk vs Impres CRM
FrontDesk
frontdesk.careImpres CRM
impres.comSide by side
| Figure | FrontDesk | Impres CRM |
|---|---|---|
| Price from | $299/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 0 |
| Spec score · Healthcare CRM Software | 8.9 (#1) | 7.3 (#18) |
| Integrations | The integrations directory lists 90 connected tools, including Dentrix, Open Dental, athenahealth, and Google Calendar, and says 83 support full two-way sync. | Impres's business analytics page lists customized data integrations as a capability. |
| Purpose | FrontDesk offers healthcare practices a website on their own domain, with practice-specific content and online booking on every page. | Impres describes its proprietary CRM as a flexible system for life sciences designed to improve productivity and customer engagement. |
| Support | The contact page lists email support at [email protected] and a stated response time of 24–48 hours. | Impres's business analytics page lists dedicated analyst support, and a CRM testimonial describes the team providing training and support. |
Plans
FrontDesk
- FreeFree
- Free planFree
- Pro$299 a month
- Elite$599 a month
- EnterprisePriced on request
In their own words
FrontDesk
FrontDesk offers healthcare practices a website on their own domain, with practice-specific content and online booking on every page. It generates pages and copy from practice details for review before publication, and connects scheduling to real-time availability in the FrontDesk calendar. Templates are listed for veterinary, dental, med spa, therapy, and home care practices, with additional specialties including primary care, pediatrics, and chiropractic. FrontDesk says practices own their domain, content, and site and can leave with them. Its broader platform also lists a 24/7 AI receptionist, appointment booking, two-way texting, call analytics, reminders, intake forms, and team management. FrontDesk states that it is HIPAA compliant and SOC 2 Type II certified; a signed BAA is included with all plans before patient data is processed. The free plan includes a booking page and basic dashboard. Pro costs $299 a month, and new signups receive a 14-day Pro trial with no credit card required to start free.