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SPECIFICTION
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Salesforce Life Sciences Cloud

salesforce.com

From $350/mo Free trial WebiOSAPI
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Spec score 8.0 #6 of 28 in Pharmaceutical CRM Software

What it is

Salesforce Life Sciences Cloud is an engagement platform for Pharma, MedTech, Consumer and Animal Health organizations across clinical, medical, commercial and patient services. Its product-journey scope includes trial site selection, regulatory approvals, market access and patient adherence support. Customer Engagement tools help commercial and medical field teams plan, carry out and track interactions with healthcare organizations and professionals through visits, virtual meetings, email and digital touchpoints. Agentforce is described as automating complex tasks and supporting research and development and team productivity. Customer Engagement integrates with Data 360, MuleSoft, Tableau Next and Agentforce; H1, Viz.ai and IQVIA are listed as partner data sources available through Data 360. Salesforce describes compliance support through AI monitoring, its Trust Layer, zero-copy integrations and built-in GxP validation. The platform is available on web, iOS and API. An offline-enabled iPad app is generally available, and most commercial Customer Engagement capabilities on the roadmap are intended to work offline as well as online. Core starts at $350/user/mo, billed annually; a free 30-day trial is offered.

Spec sheet

Trial
The pricing page offers a free 30-day trial with no credit card or installation required.Read 29 Sep 2026 · salesforce.com
Integrations
The Customer Engagement product integrates with Data 360, MuleSoft, Tableau Next, and Agentforce, and its roadmap page lists Outlook and Google Calendar integrations.Read 29 Sep 2026 · help.salesforce.com
Compliance
Salesforce describes compliance support through AI monitoring, a Trust Layer, zero-copy integrations, and built-in GxP validation.Read 29 Sep 2026 · salesforce.com
Headquarters
San Francisco, California, United StatesRead 28 Sep 2026 · salesforce.com
Founded
1999Read 28 Sep 2026 · salesforce.com
AI and automation
Salesforce says Agentforce can automate complex tasks and streamline workflows to support research and development and team productivity.Read 29 Sep 2026 · salesforce.com
Clinical and patient engagement
The platform is designed to support work across the product journey, including trial site selection, regulatory approvals, market access, and patient adherence support.Read 29 Sep 2026 · salesforce.com
Commercial field teams
Life Sciences Cloud for Customer Engagement helps commercial and medical field teams plan, execute, and track HCO and HCP engagement across in-person visits, virtual meetings, email, and digital touchpoints.Read 29 Sep 2026 · help.salesforce.com
Maker history
Salesforce says it was founded in 1999 and identifies San Francisco as its home and headquarters.Read 29 Sep 2026 · careers.salesforce.com
Mobile platform
Salesforce documentation describes setting up the Life Sciences Cloud mobile app for iOS on iPad.Read 29 Sep 2026 · help.salesforce.com
Offline use
Salesforce says most of the commercial Customer Engagement capabilities on its roadmap page will be available for online and offline use, and lists an offline-enabled iPad app as generally available.Read 29 Sep 2026 · salesforce.com
Pricing qualification
Salesforce says its pricing page is for information purposes, is subject to change, and directs buyers to contact sales for detailed pricing.Read 29 Sep 2026 · salesforce.com
Product scope
Salesforce describes Life Sciences Cloud as an AI-first engagement platform for Pharma, MedTech, Consumer, and Animal Health organizations across clinical, medical, commercial, and patient services functions.Read 29 Sep 2026 · salesforce.com
Security inheritance
Salesforce says the native platform architecture inherits Einstein Trust Layer capabilities, Agentforce updates, security patches, and mobile capabilities without custom integration work.Read 29 Sep 2026 · help.salesforce.com
Support and success
Salesforce lists a Premier Success Plan among the included Core edition features.Read 29 Sep 2026 · salesforce.com
Third-party data
Salesforce lists H1, Viz.ai, and IQVIA as partner data sources that can be brought into the application through Data 360.Read 29 Sep 2026 · salesforce.com

Plans and prices

Life Sciences Cloud Core $350 a month Billed annually; USD/User/Month Life Sciences data models · Revenue Cloud Advanced · Sales Emails · 500K Flex Credits/org/year Read 29 Sep 2026 · salesforce.com
Life Sciences Cloud Advanced $525 a month Billed annually; USD/User/Month Everything in Core plus more AI, storage, automation, and security · 1M Flex Credits/org/year Read 29 Sep 2026 · salesforce.com
Life Sciences Cloud Sales Max $700 a month Billed annually; USD/User/Month Everything in Advanced plus Agentforce, Flex Credits, Data 360, Slack, and Tableau Next · 2.75M Flex Credits/org/year Read 29 Sep 2026 · salesforce.com
Life Sciences Cloud Service Max $700 a month Billed annually; USD/User/Month Everything in Advanced plus Agentforce, Flex Credits, Data 360, Slack, and Tableau Next · 2.75M Flex Credits/org/year Read 29 Sep 2026 · salesforce.com
Life Sciences Cloud Sales & Service Max $725 a month Billed annually; USD/User/Month Everything in Advanced plus Agentforce, Flex Credits, Data 360, Slack, and Tableau Next · 2.75M Flex Credits/org/year Read 29 Sep 2026 · salesforce.com

Every Salesforce Life Sciences Cloud plan and price →

Strong points and limits

Strong points

  • Covers clinical, medical, commercial and patient services.
  • Tracks field engagement across visits, email and digital touchpoints.
  • Includes built-in GxP validation.
  • An offline-enabled iPad app is generally available.

Limits

  • No free plan is listed.
  • Core starts at $350/user/mo, billed annually.
  • Pricing may change; Salesforce directs buyers to contact sales.
  • The listed mobile setup is for iOS on iPad.

Who it suits

The platform is aimed at life sciences organizations with clinical, medical, commercial or patient services needs. Its Customer Engagement tools are specifically described for commercial and medical field teams.

Verdict

Life Sciences Cloud spans engagement needs from trial site selection to patient adherence, with field-team tools and named integrations. Its listed Core price is $350/user/mo, billed annually, and Salesforce offers a 30-day trial.

Where Specifiction places it

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