OptCRM Pharma SFA
optcrm.com
What it is
OptCRM Pharma SFA is a sales force automation solution designed for the pharmaceutical industry. It supports product presentations with videos, PDFs and images, and includes Daily Call Reports that can be submitted online or offline, with GPS or without it. The product page describes mandatory geofencing for location-based attendance and reporting, plus Retail Chemist Prescription Audit for market analysis and prescription tracking. Tour planning uses hierarchy-based approval workflows, and the product lists two-way DCR approval and real-time analytics. HCP profiles, compliant engagement, a field mobile app and sample management are also listed. OptCRM describes its platform as cloud-based, with secure cloud storage for business data. Its ERP integrations connect CRM with billing, inventory, HR and accounts. The mobile SFA app is available for Android and iOS, and web is also listed. The Pharma SFA plan is priced at $3 a month. The site invites businesses to request a free demo and trial but does not state its duration; it also advertises 24x7 support. OptCRM is headquartered in New Delhi, Delhi, India.
Spec sheet
- Purpose
- OptCRM describes Pharma SFA as a sales force automation solution designed for the pharmaceutical industry.Read 8 Oct 2026 · optcrm.com
- Trial
- The Pharma SFA page invites businesses to request a free demo and trial, without stating a trial duration.Read 8 Oct 2026 · optcrm.com
- Mobile apps
- OptCRM's features page says its mobile SFA app is available for Android and iOS.Read 8 Oct 2026 · optcrm.com
- Support
- OptCRM advertises 24x7 support on the Pharma SFA page.Read 20 Oct 2026 · optcrm.com
- Headquarters
- New Delhi, Delhi, IndiaRead 28 Sep 2026 · optcrm.com
- Additional modules
- The feature catalogue lists expense, stock, sample and gift management alongside DCR, eDetailing, geofencing and RCPA.Read 20 Oct 2026 · optcrm.com
- Apple system requirements
- STARSFA requires iOS or iPadOS 16 or later; Mac use requires macOS 13 or later on Apple silicon.Read 20 Oct 2026 · apps.apple.com
- Cloud and security
- OptCRM's homepage describes the platform as cloud-based and says it provides secure cloud storage for business data.Read 8 Oct 2026 · optcrm.com
- Company founded
- LinkedIn lists OPTCRM as founded in 2010.Read 20 Oct 2026 · linkedin.com
- Company headquarters
- LinkedIn lists Nangloi, New Delhi, India as headquarters.Read 20 Oct 2026 · linkedin.com
- Company legal name
- OptCRM's official footer identifies the maker as Optinfocom Pvt. Ltd.Read 20 Oct 2026 · optcrm.com
- Company ownership
- LinkedIn identifies OPTCRM as privately held.Read 20 Oct 2026 · linkedin.com
- Company size
- LinkedIn places OPTCRM in the 11–50 employee range.Read 20 Oct 2026 · linkedin.com
- CRM functions
- The general platform includes lead and customer management, task reminders, quotations, orders, billing, dashboards and document management.Read 20 Oct 2026 · optcrm.com
- Customer footprint
- OptCRM says the product serves more than 450 pharmaceutical companies and 40,000 medical representatives.Read 20 Oct 2026 · optcrm.com
- Customers and users
- OptCRM says Pharma SFA is trusted by 450+ pharmaceutical companies and 40,000+ medical representatives worldwide.Read 8 Oct 2026 · optcrm.com
- Daily call reports
- DCR reporting supports online and offline operation, with GPS or GPS-free reporting modes.Read 20 Oct 2026 · optcrm.com
- DCR
- Daily Call Reports support online or offline reporting, with GPS or without GPS.Read 8 Oct 2026 · optcrm.com
- Distributor integrations
- The eLoad integration works with Tally, Marg, Busy, EasyBiz, Excel and other distributor billing software.Read 20 Oct 2026 · optcrm.com
- eDetailing
- Representatives can present product videos, PDFs and images through eDetailing.Read 20 Oct 2026 · optcrm.com
- ERP integration
- The product pages describe connections to billing, inventory, HR and accounting systems.Read 20 Oct 2026 · optcrm.com
- Free trial
- The features page invites prospects to request a free demo and trial, without stating a trial length.Read 20 Oct 2026 · optcrm.com
- Geofencing
- Mandatory geofencing is used for location-based attendance and field reporting.Read 20 Oct 2026 · optcrm.com
- Independent integration coverage
- Slashdot's OptCRM profile lists no integrations at the time it was viewed.Read 20 Oct 2026 · slashdot.org
- Integration outputs
- The distributor connector provides secondary-sales data, stock visibility, outstanding calculations, scheme tracking and sales analytics.Read 20 Oct 2026 · optcrm.com
- Licence
- The reviewed official pages do not state an open-source licence or offer source code.Read 20 Oct 2026 · optcrm.com
- Limit: crashes and sync
- A Google Play reviewer reported frequent crashes and loss of route or lead updates during synchronization.Read 20 Oct 2026 · play.google.com
- Limit: data protection declaration
- The Google Play OptCRM listing declares that data is not encrypted and cannot be deleted.Read 20 Oct 2026 · play.google.com
- Limit: location reliability
- An Apple reviewer reported that location information sometimes did not appear.Read 20 Oct 2026 · apps.apple.com
- Mobile support
- OptCRM describes Android and iOS mobile SFA apps plus browser-based access.Read 20 Oct 2026 · optcrm.com
- Planning and approvals
- The product page lists tour planning with hierarchy-based approval workflows.Read 8 Oct 2026 · optcrm.com
- Praise: interface and support
- Google Play reviewers praised the clean interface, ease of use and responsive support.Read 20 Oct 2026 · play.google.com
- Praise: mobile usability
- Apple reviewers describe the app as user-friendly and smooth for field work.Read 20 Oct 2026 · apps.apple.com
- Praise: support and customization
- The SoftwareSuggest reviewer praised after-sale support, customization and the user-friendly interface.Read 20 Oct 2026 · softwaresuggest.com
- Product purpose
- Pharma SFA is a sales-force automation system for pharmaceutical companies and medical representatives.Read 20 Oct 2026 · optcrm.com
- Public API and SDK
- No public API endpoints or SDK documentation were identified in the reviewed official product materials.Read 20 Oct 2026 · optcrm.com
- Rating on Apple App Store
- 4.0 out of 5 from 7 ratingsRead 20 Oct 2026 · apps.apple.com
- Rating on Google Play StarSFA
- 4.1 out of 5 from 149 reviewsRead 20 Oct 2026 · play.google.com
- Rating on Justdial
- 4.6 out of 5 from 36 ratingsRead 20 Oct 2026 · justdial.com
- Rating on Softonic
- 4.1 out of 5 from 51 ratingsRead 20 Oct 2026 · optcrm-sfa-reporting-app.en.softonic.com
- Rating on SoftwareSuggest
- 5 out of 5 from 1 reviewRead 20 Oct 2026 · softwaresuggest.com
- Rating on TechJockey
- 4.5 out of 5 from 4 ratingsRead 20 Oct 2026 · techjockey.com
- RCPA
- Retail Chemist Prescription Audit supports prescription tracking and market analysis.Read 20 Oct 2026 · optcrm.com
- Server installation
- eLoad integration requires installation on the customer's server and an assigned person to operate it.Read 20 Oct 2026 · optcrm.com
- Tour approvals
- Tour planning includes hierarchy-based approval workflows.Read 20 Oct 2026 · optcrm.com
- Verification
- Managers can apply two-way verification to daily call reports and expenses.Read 20 Oct 2026 · optcrm.com
- Verification and analytics
- The product page describes two-way DCR approval and real-time analytics.Read 8 Oct 2026 · optcrm.com
Plans and prices
OPTCRM $3 a month starting price Read 20 Oct 2026 · techjockey.com
Pharma SFA $3 a month Read 8 Oct 2026 · optcrm.com
Strong points and limits
Strong points
- Daily Call Reports work online or offline.
- Includes prescription audit and market analysis.
- Tour plans use hierarchy-based approval workflows.
- Android, iOS and web are listed.
Limits
- Geofencing is described as mandatory.
- Listed plan costs $3 a month.
Who it suits
Pharma SFA suits pharmaceutical businesses coordinating field representatives, product presentations, call reports and prescription tracking. Its listed ERP integrations connect CRM with billing, inventory, HR and accounts.
Verdict
Pharma SFA combines field reporting, product presentations and prescription tracking for pharmaceutical sales work. Consider its mandatory geofencing and the unspecified trial duration when reviewing fit.
Where Specifiction places it
- Pharmaceutical CRM Software#1 of 288.9
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