OptCRM Pharma SFA vs Platforce CRM
OptCRM Pharma SFA
optcrm.comPlatforce CRM
platforce.comSide by side
| Figure | OptCRM Pharma SFA | Platforce CRM |
|---|---|---|
| Price from | $3/mo | $15/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 2 |
| Spec score · Pharmaceutical CRM Software | 8.9 (#1) | 8.9 (#3) |
| Company legal name | OptCRM's official footer identifies the maker as Optinfocom Pvt. Ltd. | The privacy policy identifies the provider as Platforce Limited and gives a Limassol, Cyprus mailing address. |
| eDetailing | Representatives can present product videos, PDFs and images through eDetailing. | Interactive eDetailing supports presentations and customer engagement with healthcare professionals. |
| Headquarters | New Delhi, Delhi, India | Limassol, Cyprus |
| Licence | The reviewed official pages do not state an open-source licence or offer source code. | The reviewed vendor and documentation pages do not state an open-source licence or proprietary licence. |
| Support | OptCRM advertises 24x7 support on the Pharma SFA page. | Platforce advertises 24/7 customer support and local timezone assistance. |
Plans
In their own words
OptCRM Pharma SFA
OptCRM Pharma SFA is a sales force automation solution designed for the pharmaceutical industry. It supports product presentations with videos, PDFs and images, and includes Daily Call Reports that can be submitted online or offline, with GPS or without it. The product page describes mandatory geofencing for location-based attendance and reporting, plus Retail Chemist Prescription Audit for market analysis and prescription tracking. Tour planning uses hierarchy-based approval workflows, and the product lists two-way DCR approval and real-time analytics. HCP profiles, compliant engagement, a field mobile app and sample management are also listed. OptCRM describes its platform as cloud-based, with secure cloud storage for business data. Its ERP integrations connect CRM with billing, inventory, HR and accounts. The mobile SFA app is available for Android and iOS, and web is also listed. The Pharma SFA plan is priced at $3 a month. The site invites businesses to request a free demo and trial but does not state its duration; it also advertises 24x7 support. OptCRM is headquartered in New Delhi, Delhi, India.
Platforce CRM
Platforce CRM has no write-up on Specifiction yet; its figures are above.