Platforce CRM

Spec sheet

Product

Platforce is a cloud CRM, closed-loop marketing and content platform for pharmaceutical, life-science and other field teams.Read 21 Oct 2026 · platforce.com

Intended users

The maker describes the product for pharma and life-science sales teams, including sales representatives, sales managers, sales-force effectiveness managers, executives, and technology leaders.Read 2 Oct 2026 · platforce.com

API

Slashdot lists an API for Platforce CRM, but no public API reference or SDK is identified there.Read 21 Oct 2026 · slashdot.org

Integrations

Documented integrations and services include TalentLMS, WhatsApp, Telegram, eWizard, Power BI, Amazon Web Services and Twilio.Read 21 Oct 2026 · platforce.com

Security

The maker says Platforce is ISO/IEC 27001:2022 certified.Read 2 Oct 2026 · platforce.com

Compliance

The vendor says its consent workflows support HIPAA and GDPR compliance requirements.Read 21 Oct 2026 · platforce.com

Support

Platforce advertises 24/7 customer support and local timezone assistance.Read 21 Oct 2026 · platforce.com

Headquarters

Limassol, CyprusRead 28 Sep 2026 · platforce.com

Availability

The maker states that the platform targets 99.9% system uptime.Read 2 Oct 2026 · platforce.com

Closed-loop marketing

Closed-loop marketing tracks client and meeting details while working offline.Read 21 Oct 2026 · platforce.com

Company facts

LinkedIn lists Platforce as privately held, founded in 2021, headquartered in Dunellen, New Jersey, with 11–50 employees.Read 21 Oct 2026 · linkedin.com

Company legal name

The privacy policy identifies the provider as Platforce Limited and gives a Limassol, Cyprus mailing address.Read 21 Oct 2026 · platforce.com

Company locations

LinkedIn lists operating locations in Dunellen, New Jersey and Limassol, Cyprus.Read 21 Oct 2026 · linkedin.com

Consent

Platforce provides automated consent collection and management, including templates and digital signing capabilities.Read 2 Oct 2026 · platforce.com

Consent management

Consent management provides templates, digital signing and automated consent collection workflows.Read 21 Oct 2026 · platforce.com

Content management

Content tools include drag-and-drop creation, modular reuse, AI assistance and real-time dashboards.Read 21 Oct 2026 · platforce.com

Core capabilities

The product combines online CRM, closed-loop marketing, remote calls, consent management, e-detailing, multichannel marketing, and Pulse analytics.Read 2 Oct 2026 · platforce.com

CRM

The CRM manages client information and sales-cycle activities for field teams.Read 21 Oct 2026 · platforce.com

Custom integrations

Platforce says it can build bespoke connections for customers whose tools are not listed.Read 21 Oct 2026 · platforce.com

Customization

Platforce offers custom development and says it adapts the platform and integrations to customer workflows.Read 2 Oct 2026 · platforce.com

Data hosting

The privacy policy names Hetzner and Amazon Web Services as infrastructure providers for server capacity and data storage.Read 21 Oct 2026 · platforce.com

Documentation

The public help center documents workflows, supported formats, release notes and mobile system requirements.Read 21 Oct 2026 · help.platforce.io

eDetailing

Interactive eDetailing supports presentations and customer engagement with healthcare professionals.Read 21 Oct 2026 · platforce.com

Extensibility

The vendor offers custom feature development and integrated solutions alongside the standard CRM.Read 21 Oct 2026 · platforce.com

Licence

The reviewed vendor and documentation pages do not state an open-source licence or proprietary licence.Read 21 Oct 2026 · platforce.com

Limit: G2 reviewer

That G2 reviewer said traditional representatives may find the product harder to use and some customizations costly.Read 21 Oct 2026 · g2.com

Limit: Software Advice reviewer

The reviewer said user-friendliness could improve for traditional representatives and some customizations are expensive.Read 21 Oct 2026 · softwareadvice.com

Multichannel marketing

The product supports follow-up engagement across multiple communication channels.Read 21 Oct 2026 · platforce.com

Offline operation

The app works offline but requires a stable internet connection to synchronize with the server.Read 21 Oct 2026 · help.platforce.io

Offline use

The CRM lets users make changes offline and synchronize them after reconnecting.Read 2 Oct 2026 · platforce.com

Praise: G2 reviewer

The sole G2 reviewer praised multichannel infrastructure, eDetailing, tracking, customization, support and cost effectiveness.Read 21 Oct 2026 · g2.com

Praise: Software Advice reviewer

The reviewer highlighted call recording, multichannel communication, WhatsApp, video calls, eDetailers, languages, Power BI dashboards, flexibility and support.Read 21 Oct 2026 · softwareadvice.com

Pricing detail

The CRM FAQ says pricing starts at $15 per month and offers free trials; it does not state the trial duration there.Read 2 Oct 2026 · platforce.com

Pulse analytics

Pulse supplies insights intended to improve sales decisions from customer interactions.Read 21 Oct 2026 · platforce.com

Rating on G2

4.5 out of 5 from 1 reviewRead 21 Oct 2026 · g2.com

Rating on GetApp

5.0 out of 5 from 1 reviewRead 21 Oct 2026 · getapp.com.au

Rating on Slashdot

No user reviews listedRead 21 Oct 2026 · slashdot.org

Rating on Software Advice

5.0 out of 5 from 1 reviewRead 21 Oct 2026 · softwareadvice.com

Rating on Software Finder

5.0 out of 5 from 1 reviewRead 21 Oct 2026 · softwarefinder.com

Release notes

The iOS 4.8 release added cross-user call and sample history, database clearing by administrators, synchronization changes and bug fixes.Read 21 Oct 2026 · help.platforce.io

Remote calls

Remote-call tools let representatives meet customers online through the platform.Read 21 Oct 2026 · platforce.com

Security certification

The home page states that Platforce is ISO/IEC 27001:2022 certified.Read 21 Oct 2026 · platforce.com

Self-hosting

Slashdot lists on-premises deployment as a supported product platform.Read 21 Oct 2026 · slashdot.org

System requirements

The CLM guide specifies Android 7 or later on 10-inch, 6-GB RAM, 64-GB devices and iOS 15 or later on 9.7-inch displays.Read 21 Oct 2026 · help.platforce.io

Transport security

The privacy policy says SaaS data transferred over the internet uses industry-standard SSL through HTTPS.Read 21 Oct 2026 · platforce.com

Plans and prices

Every Platforce CRM plan and price →

Where Specifiction places it

• Pharmaceutical CRM Software#3 of 288.9