PharmaMonitor vs Platforce CRM
PharmaMonitor
pharmamonitor.in
Platforce CRM
platforce.comSide by side
| Figure | PharmaMonitor | Platforce CRM |
|---|---|---|
| Price from | ₹299/mo | $15/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 2 |
| Spec score · Pharmaceutical CRM Software | 8.9 (#2) | 8.9 (#3) |
| Company legal name | The website footer identifies the operator as PharmaMonitor Technologies Pvt. Ltd. | The privacy policy identifies the provider as Platforce Limited and gives a Limassol, Cyprus mailing address. |
| Compliance | The site says the service is built for India's DPDP Act and offers security and compliance audit support on Enterprise. | The vendor says its consent workflows support HIPAA and GDPR compliance requirements. |
| Documentation | Public documentation consists of marketing guides, FAQ material, privacy and terms pages; no detailed public technical documentation is provided. | The public help center documents workflows, supported formats, release notes and mobile system requirements. |
| Headquarters | Delhi, India | Limassol, Cyprus |
| Integrations | Enterprise materials list SAP, Oracle, Tally and Busy integrations; Growth includes API access for synchronization. | Documented integrations and services include TalentLMS, WhatsApp, Telegram, eWizard, Power BI, Amazon Web Services and Twilio. |
| Licence | No open-source licence or source-code distribution is stated; the terms describe a commercial SaaS service for organisations. | The reviewed vendor and documentation pages do not state an open-source licence or proprietary licence. |
| Offline operation | DCRs, check-ins, expenses and orders are stored on the device and synchronized when connectivity returns. | The app works offline but requires a stable internet connection to synchronize with the server. |
| Offline use | DCRs, GPS check-ins, and orders can be recorded offline and sync when connectivity returns. | The CRM lets users make changes offline and synchronize them after reconnecting. |
| Product | PharmaMonitor is a sales force automation platform for Indian pharmaceutical field teams. | Platforce is a cloud CRM, closed-loop marketing and content platform for pharmaceutical, life-science and other field teams. |
| Security | The site states tenant-isolated database schemas, AES-256 encryption at rest and TLS 1.3 in transit. | The maker says Platforce is ISO/IEC 27001:2022 certified. |
| Self-hosting | The product is presented as cloud SaaS using Supabase Postgres schemas; no self-hosted deployment option is stated. | Slashdot lists on-premises deployment as a supported product platform. |
| Support | Starter lists email support with a 48-hour SLA, Growth lists 12-hour priority support, and Enterprise offers a dedicated account manager. | Platforce advertises 24/7 customer support and local timezone assistance. |
| System requirements | The maker states mobile use on Android and iOS plus a web console, with no software installation required for onboarding. | The CLM guide specifies Android 7 or later on 10-inch, 6-GB RAM, 64-GB devices and iOS 15 or later on 9.7-inch displays. |
Plans
PharmaMonitor
- Starter₹299 a month
- Growth₹449 a month
- EnterprisePriced on request
In their own words
PharmaMonitor
PharmaMonitor is sales force automation software for Indian pharmaceutical field teams, with tools for field reports, visit checks, tour plans, orders, and expenses. Medical representatives can submit Daily Call Reports from Android or iOS phones, recording products discussed, samples, gifts, and doctor confirmation. GPS, clinic geofencing, and selfie or photo capture help validate visits. DCRs, check-ins, and orders can be recorded offline and synced later. Managers can set monthly tour plans with beat routes, approvals, and deviation tracking. Expense claims support role-based limits, receipt OCR, multi-level approvals, and status tracking. Starter is listed at ₹299/MR/month, with a 10-MR minimum or a ₹20,000 monthly floor for smaller teams; Growth is ₹449/MR/month on the same terms. Both list annual billing savings of 25%, and a 30-day trial is offered. Enterprise pricing is custom. The service is available on Android, iOS, web, and through an API. The privacy policy says location data, including background location when authorized, may be collected for visit verification and beat planning.
Platforce CRM
Platforce CRM has no write-up on Specifiction yet; its figures are above.