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SPECIFICTION
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TikaMobile CRM

tikamobile.com

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Spec score 7.2 #19 of 23 in Healthcare CRM Software

What it is

TikaMobile CRM combines customer relationship management, business intelligence, and AI for life sciences field sales and medical teams. TikaMSL supports healthcare professional and key opinion leader engagement, medical information requests, approved materials, and related medical-affairs workflows. TikaDevice serves medical device and diagnostics sales teams with physician targeting, call planning, forecasting, opportunity tracking, inventory management, and case tracking. The commercial CRM includes patient-centric workflows and next-best-action insights, while TikaDiscover combines CRM engagement data with external scientific, clinical, and prescribing intelligence. The products can operate as a standalone CRM or alongside Salesforce, Veeva, or other CRM tools. TikaAgenticAI offers an in-app assistant, an MCP server for compatible AI clients, and an engine that queries live CRM services; the maker says tool calls apply role and territory restrictions based on the authenticated user's context. Mobile availability depends on the product: TikaDevice and TikaCapital are described as usable online and offline, while TikaMSL speaker and event data has a companion app. Platforms listed are Android, iOS, and web. Pricing is on request.

Spec sheet

Purpose
TikaMobile combines CRM, business intelligence, and AI for life sciences field sales and medical teams.Read 8 Oct 2026 · tikamobile.com
Intended users
TikaMobile describes its platform as purpose-built for life sciences field sales and medical affairs teams.Read 8 Oct 2026 · tikamobile.com
Integrations
The company says TikaCapital can operate standalone or integrate with existing CRM tools, including Veeva, Salesforce, and Siebel.Read 8 Oct 2026 · tikamobile.com
Security
TikaDiscover describes role-based, territory-scoped access, SSO/SAML, TLS 1.2+ in transit, AES-256 at rest, and SOC 2-ready infrastructure.Read 8 Oct 2026 · tikamobile.com
Compliance
The speaker bureau page lists CMS Open Payments exports, state transparency reports, EFPIA compliance, aggregate spend dashboards, and 1099-NEC generation.Read 7 Oct 2026 · tikamobile.com
Support
The contact page lists [email protected] for support inquiries.Read 8 Oct 2026 · tikamobile.com
Headquarters
New York, New York, United StatesRead 28 Sep 2026 · tikamobile.com
Founded
2013Read 28 Sep 2026 · tikamobile.com
AI
TikaAgenticAI offers an in-app assistant, an MCP server for compatible AI clients, and an insight analysis engine that queries live CRM services.Read 7 Oct 2026 · tikamobile.com
AI access controls
The maker says AI tool calls apply role and territory restrictions based on the authenticated user's context.Read 7 Oct 2026 · tikamobile.com
AI integrations
Tika exposes CRM tools through an MCP server compatible with MCP clients such as Claude, Cursor, and Copilot.Read 8 Oct 2026 · tikamobile.com
Analytics
TikaDiscover combines CRM engagement data with external scientific, clinical, and prescribing intelligence.Read 8 Oct 2026 · tikamobile.com
Authentication
The FAQ lists multi-factor authentication as an available option and supports SAML 2.0 and WS-FED single sign-on standards.Read 8 Oct 2026 · tikamobile.com
Commercial CRM
Its commercial CRM offers patient-centric workflows and next-best-action insights.Read 8 Oct 2026 · tikamobile.com
CRM integrations
TikaMobile says it can operate as a standalone CRM or alongside Salesforce, Veeva, or other CRM products.Read 7 Oct 2026 · tikamobile.com
Data connections
The FAQ says TikaMobile has native connectors for databases, warehouses, OLAP, SaaS applications, cloud sources, social data, and departmental data.Read 7 Oct 2026 · tikamobile.com
KOL tools
The platform can identify and rank key opinion leaders using AI-driven analytics and support strategic KOL planning.Read 8 Oct 2026 · tikamobile.com
Medical affairs
TikaMSL supports KOL engagement, medical information requests, speaker programs, and scientific exchange.Read 8 Oct 2026 · tikamobile.com
Medical device CRM
TikaDevice offers physician targeting, call planning, forecasting, opportunity tracking, inventory management, and case tracking for medical device and diagnostics sales teams.Read 7 Oct 2026 · tikamobile.com
Mobile access
TikaDevice is described as accessible online and offline, and TikaMSL speaker and event data can be accessed through a companion mobile app.Read 7 Oct 2026 · tikamobile.com
Mobile use
TikaCapital is available online and offline from a mobile device or tablet.Read 8 Oct 2026 · tikamobile.com
Pricing
The TikaKAM page describes flexible pricing but does not state an amount.Read 7 Oct 2026 · tikamobile.com
Pricing model
The FAQ describes SaaS licensing charged per user per month, a one-time integration fee for each sales division or home office application, and an annual maintenance fee.Read 8 Oct 2026 · tikamobile.com
Speaker bureau integrations
TikaMSL speaker bureau supports real-time CRM integration with Salesforce, Veeva, and other CRM platforms, plus APIs for AP export, SendGrid or SMTP notifications, and DocuSign workflows.Read 7 Oct 2026 · tikamobile.com

Strong points and limits

Strong points

  • Supports medical affairs and medical device sales workflows.
  • Can work standalone or alongside other CRMs.
  • AI tool calls apply role and territory restrictions.
  • Offers SAML 2.0 and WS-FED single sign-on.
  • TikaDevice is available online and offline.

Limits

  • Pricing is on request.
  • Mobile access varies by product.
  • Multi-factor authentication is listed as an available option.

Who it suits

TikaMobile suits life sciences organizations and their field sales and medical affairs teams. Its separate products address medical affairs, medical device sales, commercial CRM, and engagement analytics workflows.

Verdict

TikaMobile covers several life sciences CRM workflows and adds analytics, integrations, and AI tools. Its platform scope and mobile access vary by product, and pricing requires an inquiry.

Where Specifiction places it

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