Tech riderRev. 5 Oct 2026

Bitrix24 CRM

Ch 107.1of 41 Sales Force Automation Software

1Runs onAndroid, API, iOS, Linux, Mac, self-hosted, Web, Windows
2CostsFree plan · free trial · paid from $49/mo
3Sales pipelinesYes
4Email automationYes
5Policyholder portalYes
6Mobile appsYes

6 lines stated Written from the maker's own pages: bitrix24.com

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Overview

Bitrix24 CRM is ranked #10 of 41 in sales force automation software on Specifiction, made by Bitrix24 CRM (Alexandria, Virginia, USA). It runs on Android, API, iOS, Linux, macOS, Self-hosted, Web, Windows. There is a free plan. A free trial is offered. Paid plans start at $49/mo.

Bitrix24 CRM plans and pricing

All plans

Free Free 100% free · for 1–2 users · 5 GB storage · basic CRM (deals, contacts) bitrix24.com · 5 Oct 2026

Basic $49/mo US$ 69 billed monthly; US$ 49 per organization/month billed annually Includes 5 users · 24 GB storage · sales pipelines · recurring deals · email, WhatsApp, and telephony integration bitrix24.com · 5 Oct 2026

Standard $99/mo US$ 144 billed monthly; US$ 99 per organization/month billed annually Includes 50 users · 100 GB storage · unlimited leads · invoices and estimates · e-signature bitrix24.com · 5 Oct 2026

Professional $199/mo US$ 289 billed monthly; US$ 199 per organization/month billed annually Includes 100 users · 1 TB storage · sales automation · call tracking · analytics and reporting bitrix24.com · 5 Oct 2026

Enterprise $399/mo US$ 579 billed monthly; US$ 399 per organization/month billed annually 250 users · 3 TB storage · higher user/storage tiers are also listed · centralized management · distributed servers bitrix24.com · 5 Oct 2026

Compared on sales force automation software

Free plan: Yesbitrix24.com
Sales pipelines: Yesbitrix24.com
Email automation: Yesbitrix24.com
Policyholder portal: Yesbitrix24.com
Mobile apps: Yesbitrix24.com

Facts

Product: Bitrix24 describes itself as an online workspace centered on CRM, with project management, online collaboration, communication, and workflow automation tools.bitrix24.com · 5 Oct 2026
CRM capabilities: The CRM supports lead acquisition, deal tracking, payments, inventory management, e-signatures, marketing campaigns, customer engagement, retention, and sales metrics.bitrix24.com · 5 Oct 2026
Automation and AI: The CRM page says CoPilot can create marketing text, generate ideas, transcribe calls, and autocomplete lead or deal fields, while customizable triggers can move leads and deals through a sales pipeline.bitrix24.com · 5 Oct 2026
Team tools: The workspace also includes chat, video calls and conferencing, file storage, calendars, online documents, tasks, and work time tracking.bitrix24.com · 5 Oct 2026
Integrations: Bitrix24 lists integrations including email, WhatsApp, telephony, and a Market catalog described as having 550+ apps and solutions.bitrix24.com · 5 Oct 2026
Security: Bitrix24 says data transfers use TLS encryption and that it provides protections intended to help customers operate in compliance with HIPAA, GDPR, and other frameworks.bitrix24.com · 5 Oct 2026
Hosting: The security page says Bitrix24 cloud data is hosted on AWS in Virginia or Frankfurt, Germany, and that on-premise editions can be hosted on the customer's server.bitrix24.com · 5 Oct 2026
Support: Bitrix24 offers a helpdesk, support contact option, webinars, how-to videos, and courses; the company page reports around 75,000 support chats and tickets each month.bitrix24.com · 5 Oct 2026
Notable limits: The pricing page says telephony and apps from Bitrix24 Market are available only on paid plans.bitrix24.com · 5 Oct 2026
Intended users: Bitrix24 describes Basic as suited to solopreneurs and small teams, Standard to mid-sized businesses, and Professional to scaling companies needing deep automation.bitrix24.com · 5 Oct 2026
Desktop and mobile: Bitrix24 lists desktop apps for Windows, Mac, and Linux, and mobile apps for iOS and Android.bitrix24.com · 5 Oct 2026
Self-hosted and API: Bitrix24 offers an on-premise edition for customer-server hosting, and its Vibe+ pricing tier lists REST API access.bitrix24.com · 5 Oct 2026