EspoCRM vs Odoo CRM
EspoCRM
espocrm.comOdoo CRM
odoo.comSide by side
| Figure | EspoCRM | Odoo CRM |
|---|---|---|
| Price from | $15/mo | $24.90/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | Yes | Yes |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · CRM Software | 9.4 (#5) | 9.5 (#2) |
| Spec score · Sales Force Automation Software | 9.3 (#4) | 8.9 (#11) |
| Spec score · Mac CRM | 9.2 (#4) | 8.9 (#9) |
| Spec score · Professional Services CRM Software | 9.2 (#5) | 8.8 (#10) |
| Spec score · Customer Relationship Management - Midmarket Software | 9.3 (#4) | 8.9 (#8) |
| Spec score · Small Business CRM | 9.2 (#6) | 8.9 (#8) |
| Spec score · CRM for small business | 9.2 (#8) | 9.4 (#3) |
| AI features | Yes | Yes |
| API | EspoCRM exposes a REST API with OpenAPI support, API authentication and webhook capabilities. | Odoo 20 documents a JSON-2 HTTP API at /json/2/<model>/<method> authenticated with bearer API keys. |
| Automation | Workflows, scheduled workflows, webhooks and BPMN 2.0 process modeling automate business actions. | CRM automates lead creation, team assignment and scheduled activities, and supports rule-based assignment. |
| Company founding | EspoCRM says its team was founded in Ukraine in 2011 by Oleksii Avramenko, Yurii Kuznietsov and Taras Machyshyn, with the first EspoCRM release in 2014. | Odoo states that it was founded in Belgium in 2005. |
| Free plan | Yes | Yes |
| Headquarters | Austin, Texas, USA | Grand-Rosière, Belgium |
| Licence | The core project is licensed under the GNU Affero General Public License version 3. | The Odoo community code repository is published under GNU LGPL version 3; bundled libraries can carry compatible separate licences. |
| Open source | Yes | Yes |
| Rating on Chrome Web Store | 5 out of 5 from 1 review | 4.9 out of 5 from 17 ratings |
| Rating on G2 | 4.5 out of 5 from 29 reviews | 4.1 out of 5 from 204 reviews |
| Rating on Trustpilot | 3.6 out of 5 from 23 reviews | 3.1 out of 5 from 1,295 reviews |
| Rating on TrustRadius | 10 out of 10 from 1 review | 7.7 out of 10 from 125 ratings |
| Reporting | Reports support list, grid and joint-grid formats, charts, role access, exports, scheduled email delivery and dashboard display. | CRM provides pipeline, expected-revenue, forecast, team-performance and customizable dashboard reporting. |
| Self-hosting | EspoCRM can run on a customer-controlled server or in the vendor cloud, with Docker, script and manual installation methods documented. | Source installation requires Python 3.10 or newer and PostgreSQL 13 or newer; packaged installers exist for Debian/Ubuntu, Fedora/CentOS/RHEL and Windows. |
Plans
EspoCRM
- Basic$15 a month
- Enterprise$25 a month
- Ultimate$69 a month
- Self-hosted CommunityFree
Odoo CRM
- One App FreeFree
- Standard$24.90 a month
- StandardPriced on request
- Custom$49 a month
- CustomPriced on request
In their own words
Odoo CRM
Odoo CRM helps teams track sales opportunities, plan follow-ups and forecast sales through a Kanban pipeline. Leads can come from email, VoIP calls, social reactions, website visitors, event attendees and support tickets; predictive criteria including past performance estimate their likelihood of success. Users can automate lead creation, team assignment and scheduled activities. Communication channels include email, live chat, SMS and VoIP. CRM reporting includes lead and opportunity analysis, cohort analysis, dashboards and sales KPIs. Odoo Calendar can sync with Google Calendar and Outlook, and opportunity records can be used to create meetings. The Outlook plugin can create opportunities from an email panel in desktop or web Outlook. One App Free costs nothing for one app with unlimited users. Standard costs $24.90 a month billed yearly and the page also shows US$ 31.10 per user per month. Custom costs $49 a month billed yearly and also shows US$ 61.00 per user per month; Odoo.sh hosting costs extra. Odoo is open source, and its Custom plan includes external API access.