Aptean CRM vs Freshsales
Aptean CRM
aptean.com
Freshsales
freshworks.comSide by side
| Figure | Aptean CRM | Freshsales |
|---|---|---|
| Price from | — | $9/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 7 |
| Spec score · CRM Software | 8.4 (#65) | 9.5 (#1) |
| Spec score · Customer Relationship Management - Enterprise Software | 8.6 (#8) | 9.3 (#2) |
| AI features | Yes | Yes |
| Customer view | The CRM shows customer interactions, history, preferences and real-time updates in one place. | Freshsales provides a 360-degree view of contacts throughout their buying journey. |
| Free trial | Yes | The trial lasts 21 days and requires no credit card. |
| Headquarters | Alpharetta, Georgia, United States | San Mateo, California, United States |
| Mobile app | Yes | Yes |
| Support | For the WorkWise ERP integration, Aptean says customers have one dedicated support team. | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. |
Plans
Freshsales
- FreeFree
- Growth$9 a month
- Pro$39 a month
- Enterprise$59 a month
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
In their own words
Freshsales
Freshsales is customer relationship management software for sales teams, combining lead management, customer communications, and deal tracking. Teams can capture, qualify, route, and track leads, review contact histories, customize pipeline stages, and forecast revenue. Built-in chat, email, and phone tools bring customer interactions together, while integrations extend channels to Facebook Messenger and WhatsApp Business. Kanban views use drag-and-drop cards. Freddy AI can highlight leads and deals, provide insights, recommend closing actions, and write emails. Automation options include task management, assignment rules, sales sequences, workflows, and internal notifications. Freshsales offers Android and iOS apps with offline mode, voice notes, check-in, Google Maps synchronization, and Gmail and Outlook add-ons. The free plan supports up to 3 users. Growth starts at $9 per user per month, billed annually; Pro is $39 per month and Enterprise is $59 per month, both billed annually. A 21-day trial provides access to the fully loaded CRM, after which accounts are suspended if users do not continue.