Aptean CRM vs Odoo CRM
Aptean CRM
aptean.comOdoo CRM
odoo.comSide by side
| Figure | Aptean CRM | Odoo CRM |
|---|---|---|
| Price from | — | $24.90/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | — | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 5 |
| Spec score · CRM Software | 8.4 (#65) | 9.5 (#2) |
| Spec score · Customer Relationship Management - Enterprise Software | 8.6 (#8) | 9.1 (#3) |
| AI features | Yes | Yes |
| Audience | Aptean says CRM can benefit any business managing customer relationships across sales, marketing or service, from growing organizations to established enterprises. | Odoo describes its product as an integrated suite of business apps covering needs such as CRM, ecommerce, accounting, inventory, point of sale, and project management. |
| Headquarters | Alpharetta, Georgia, United States | Grand-Rosière, Belgium |
| Open source | No | Yes |
| Outlook add-in | The Outlook Web Client Add-In can log emails and calendar events as CRM activities and associate them with matching contacts or companies. | Odoo's Outlook plugin is available for desktop and web Outlook and can create an opportunity from an email panel. |
| Reporting | Reporting and dashboards provide visibility into sales pipeline, marketing performance and service activity. | CRM provides pipeline, expected-revenue, forecast, team-performance and customizable dashboard reporting. |
| Support | For the WorkWise ERP integration, Aptean says customers have one dedicated support team. | The pricing page says all plans include unlimited email support, Monday to Friday, 24/5, in English, French, Spanish, or Dutch. |
Plans
Odoo CRM
- One App FreeFree
- Standard$24.90 a month
- StandardPriced on request
- Custom$49 a month
- CustomPriced on request
In their own words
Odoo CRM
Odoo CRM helps teams track sales opportunities, plan follow-ups and forecast sales through a Kanban pipeline. Leads can come from email, VoIP calls, social reactions, website visitors, event attendees and support tickets; predictive criteria including past performance estimate their likelihood of success. Users can automate lead creation, team assignment and scheduled activities. Communication channels include email, live chat, SMS and VoIP. CRM reporting includes lead and opportunity analysis, cohort analysis, dashboards and sales KPIs. Odoo Calendar can sync with Google Calendar and Outlook, and opportunity records can be used to create meetings. The Outlook plugin can create opportunities from an email panel in desktop or web Outlook. One App Free costs nothing for one app with unlimited users. Standard costs $24.90 a month billed yearly and the page also shows US$ 31.10 per user per month. Custom costs $49 a month billed yearly and also shows US$ 61.00 per user per month; Odoo.sh hosting costs extra. Odoo is open source, and its Custom plan includes external API access.