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SPECIFICTION
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AR Genie Remote Assist vs Librestream Onsight

AR Genie Remote Assist

argenie.ai

Librestream Onsight

librestream.com

Side by side

FigureAR Genie Remote AssistLibrestream Onsight
Price from—Free
Free plan—Yes
Free trialYesYes
Open source——
WebYesYes
Windows—Yes
iOSYesYes
AndroidYesYes
API—Yes
Self-hostedYesYes
Plans published01
Spec score · Remote Visual Support Software6.2 (#8)6.1 (#9)
HeadquartersSan Jose, California, USAWinnipeg, Manitoba, Canada
What it doesRemote Assist streams a customer’s iOS or Android camera live to a desktop web portal so an expert can support them without going on site.Onsight NOW is a Service Intelligence Platform for real-time insights, AI support, and integration with existing systems.
Who it is forDocumentation says field technicians use it, and that it is widely used in aerospace, manufacturing, and utilities.Since 2003 Librestream’s purpose has been real-time information for frontline workers, and customers in 15+ countries use the Onsight platform.

Plans

AR Genie Remote Assist

No plans published.

AR Genie Remote Assist pricing →

Librestream Onsight

  • Remote Expert Accelerator ProgramFree

Librestream Onsight pricing →

In their own words

AR Genie Remote Assist

AR Genie Remote Assist has no write-up on Specifiction yet; its figures are above.

Visit argenie.ai

Librestream Onsight

Librestream Onsight has no write-up on Specifiction yet; its figures are above.

Visit librestream.com