ArborSmart vs Roots CRM
ArborSmart
getarborsmart.comRoots CRM
rootscrm.appSide by side
| Figure | ArborSmart | Roots CRM |
|---|---|---|
| Price from | $60/mo | $149/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Tree Service Software | 8.2 (#9) | 7.5 (#21) |
| Integrations | The maker describes QuickBooks as an accounting tool customers keep alongside ArborSmart and says a two-way QuickBooks sync is on the roadmap. | The privacy policy names Google, Stripe, Gusto, QuickBooks, Twilio, and SendGrid as providers users may connect or use through integrations. |
| Privacy | The privacy policy says ArborSmart does not sell customer data, run advertising trackers, or set cookies on its marketing website. | Roots states that it does not sell personal information for money. |
| Scheduling | The schedule has day, week, and month views with crew swim lanes and drag and drop job scheduling. | Roots lets teams schedule work orders, view multiple crew calendars, split work across crews, and track job status on the calendar. |
| Security | The privacy policy says connections use HTTPS, accounts use passwords and expiring access tokens, and each company's data is separated from other companies' data. | Roots says it uses administrative, technical, and organizational safeguards designed to protect information, while noting it cannot guarantee absolute security. |
| Support | Every plan includes support from the people who built ArborSmart, and onboarding is typically one week for a 1–3 crew operation. | The maker lists [email protected] for support and privacy questions. |
Plans
ArborSmart
- Solo / 1 crew$60 a month
- Growing / 2–5 crews$250 a month
- Established / 6+ crewsPriced on request
Roots CRM
- Starter$149 a month
- Growth$299 a month
- Pro$799 a month
- EnterprisePriced on request
In their own words
ArborSmart
ArborSmart is business management software for tree care companies, covering work from incoming leads and estimates through crews, fleet, jobs, invoices, and customer access. Its estimate builder produces branded PDFs with service templates, line items, job sketches, and digital signatures; an approved estimate can become a job. Schedules have day, week, and month views, crew lanes, and drag-and-drop job assignment. Field crews can track time by geofence, add photos, complete inspections, and collect customer sign-offs, including offline with automatic sync when coverage returns. Fleet tools include vehicle and fuel logs, maintenance reminders, driver hours, and digital vehicle inspection reports. Customers can view jobs, appointments, invoices, and payment history in a portal. Businesses can record cash, check, card, bank transfer, and partial payments. ArborSmart runs on Android, iOS, and the web. The Solo plan is $60 a month for one crew; Growing is $250 a month for two to five crews. Six or more crews require custom pricing. A 14-day trial is offered; there is no free plan.