Arc vs Audivi AI
Arc
tryarc.comAudivi AI
audivi.aiSide by side
| Figure | Arc | Audivi AI |
|---|---|---|
| Price from | — | $475/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Plans published | 0 | 1 |
| Spec score · Restaurant Drive-Thru Software | 7.5 (#6) | 7.7 (#3) |
| Deployment | The maker says kickoff to pilot takes 8 weeks and there is no cost until deployment. | The announced $475-per-month model is described as removing upfront investment and complex installation requirements. |
| Headquarters | The site lists an address at 2261 Market St. Ste 22575, San Francisco, CA 94114. | The company lists its headquarters at 220 Mill Street, Milford, Ohio 45150. |
| Intended customers | Arc describes its mission as using AI to amplify employees at local businesses and mentions restaurant chains among its experience areas. | Audivi describes its platform as built for quick-service restaurant operators and their drive-thru locations. |
| Intended users | Arc presents its platform for restaurant operators and local businesses, with tools for drive-thru, crew, phone ordering, and analytics. | Audivi describes Order AI as a drive-thru ordering product for quick-service restaurants. |
| Privacy | Arc says it does not sell personal information and describes California privacy rights under CCPA/CPRA. | Audivi says it does not record or retain audio and complies with global biometric, PII, and voice-recording regulations. |
| Product | Arc describes itself as a voice AI platform for running, optimizing, and growing drive-thrus as a digital channel. | Order AI automates drive-thru order taking for quick-service restaurants without a human in the loop. |
| Support | The site lists [email protected] as a contact and invites businesses to request a demonstration and tailored estimate. | The contact page says Audivi will get back to prospective customers within one business day. |
Plans
In their own words
Arc
Arc is a voice AI platform from Sparkpoint Inc. for restaurant operators and local businesses running drive-thrus. Its voice ordering agent manages the customer’s full order conversation and can suggest upsells. Automated Order Punching listens to crew orders and enters them into the POS at a drive-thru or counter. Phone ordering can connect with a restaurant call center. Arc Observe supplies real-time and aggregated order insights, including throughput analytics. Listed POS integrations include NCR, Xenial, Toast, Par/Brink, Oracle Micros, and other major drive-thru systems. Arc says menu changes, limited-time offers, unavailable items, and price updates can reach the system within minutes without engineering work. It works with existing POS systems and base stations, without replacement hardware. Calls needing assistance can be handed to staff, with fallbacks logged for review. Kickoff to pilot is eight weeks, with no cost until deployment. Pricing is available by request.