Arc vs Dine Out Pro Drive-Thru Software

Arc is a voice AI platform from Sparkpoint Inc. for restaurant operators and local businesses running drive-thrus. Its voice ordering agent manages the customer’s full order conversation and can suggest upsells. Automated Order Punching listens to crew orders and enters them into the POS at a drive-thru or counter. Phone ordering can connect with a restaurant call center. Arc Observe supplies real-time and aggregated order insights, including throughput analytics. Listed POS integrations include NCR, Xenial, Toast, Par/Brink, Oracle Micros, and other major drive-thru systems. Arc says menu changes, limited-time offers, unavailable items, and price updates can reach the system within minutes without engineering work. It works with existing POS systems and base stations, without replacement hardware. Calls needing assistance can be handed to staff, with fallbacks logged for review. Kickoff to pilot is eight weeks, with no cost until deployment. Pricing is available by request.

Dine Out Pro Drive-Thru Software is a restaurant POS for drive-thru and curbside pickup operations, available on Android and the web. It manages inventory tracking, kitchen order tracking, and restaurant billing, with dedicated screens for orders and payments. Orders can be routed to a kitchen display or multiple KOT printers, while item modifiers let staff adjust dishes to customer choices. The system provides order-time tracking reports and real-time speed-of-service metrics. Restaurants can update outdoor digital menu content, prices, and nutritional information from any web-enabled device. The vendor also describes multiple-location management and direct integration with its online platform. Its services information lists compatibility with Saudi Arabia’s ZATCA Phase 2 integration and customized staff access to sensitive data. Plan descriptions range from Basic, with Android mobile billing and basic reports, to Enterprise, with multi-location handling, POS and mobile billing, inventory, and accounts modules. Basic lists two staff accounts; Premium lists four accounts and one to two terminals; Enterprise lists eight accounts. Pricing is on request.