Arc vs Qu Drive-Thru
Arc
tryarc.comQu Drive-Thru
qubeyond.comSide by side
| Figure | Arc | Qu Drive-Thru |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 0 | 1 |
| Spec score · Restaurant Drive-Thru Software | 7.5 (#6) | 7.6 (#5) |
| Headquarters | The site lists an address at 2261 Market St. Ste 22575, San Francisco, CA 94114. | Arlington, Virginia, United States |
| Security | Arc's privacy policy says it uses appropriate technical and organizational security measures and retains personal information only as long as necessary or legally required. | Qu describes flexible permissions, PCI compliance, and end-to-end encryption for card information. |
| Support | The site lists [email protected] as a contact and invites businesses to request a demonstration and tailored estimate. | A Qu case study states that Qu’s customer support team is quick to respond and resolve issues. |
Plans
In their own words
Arc
Arc is a voice AI platform from Sparkpoint Inc. for restaurant operators and local businesses running drive-thrus. Its voice ordering agent manages the customer’s full order conversation and can suggest upsells. Automated Order Punching listens to crew orders and enters them into the POS at a drive-thru or counter. Phone ordering can connect with a restaurant call center. Arc Observe supplies real-time and aggregated order insights, including throughput analytics. Listed POS integrations include NCR, Xenial, Toast, Par/Brink, Oracle Micros, and other major drive-thru systems. Arc says menu changes, limited-time offers, unavailable items, and price updates can reach the system within minutes without engineering work. It works with existing POS systems and base stations, without replacement hardware. Calls needing assistance can be handed to staff, with fallbacks logged for review. Kickoff to pilot is eight weeks, with no cost until deployment. Pricing is available by request.
Qu Drive-Thru
Qu Drive-Thru provides workflows for drive-thru ordering, payment, and fulfillment. Its screens can show five or more active orders at once, and operators control how and when orders reach the kitchen. Mobile and tablet functionality supports order-taking away from fixed terminals. The system integrates with Qu POS and connects orders directly to the kitchen display system. Order capture and kitchen routing run locally on Qu Business Edge, so those functions are not gated by internet connectivity. Qu also integrates with AI voice-ordering partners including ConverseNow and Presto. Its listed partner ecosystem includes 150 integrations across areas such as accounting, analytics, delivery, digital ordering, hardware, kitchen, loyalty, and payments. Qu describes the product for multi-unit fast-casual and QSR operators, including chains with 20 to 200+ locations. The product is listed for Android and iOS, with hybrid deployment. Qu states that its platform uses triple redundancy, offline mode, and 99.997% uptime, and offers 24x7x365 support through its help desk, phone, email, and customer portal. Pricing is available on request.