Arc vs Toast
Arc
tryarc.comToast
pos.toasttab.comSide by side
| Figure | Arc | Toast |
|---|---|---|
| Price from | — | $69/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 3 |
| Spec score · Restaurant Drive-Thru Software | 7.5 (#6) | 8.0 (#2) |
| Intended users | Arc presents its platform for restaurant operators and local businesses, with tools for drive-thru, crew, phone ordering, and analytics. | Toast's pricing page describes Starter Kit as intended for single-location restaurants, while Build Your Own is described for restaurants ready to use the full platform. |
| Support | The site lists [email protected] as a contact and invites businesses to request a demonstration and tailored estimate. | Toast Care is included with every software subscription and is available 24/7/365 by phone or web messaging. |
Plans
In their own words
Arc
Arc is a voice AI platform from Sparkpoint Inc. for restaurant operators and local businesses running drive-thrus. Its voice ordering agent manages the customer’s full order conversation and can suggest upsells. Automated Order Punching listens to crew orders and enters them into the POS at a drive-thru or counter. Phone ordering can connect with a restaurant call center. Arc Observe supplies real-time and aggregated order insights, including throughput analytics. Listed POS integrations include NCR, Xenial, Toast, Par/Brink, Oracle Micros, and other major drive-thru systems. Arc says menu changes, limited-time offers, unavailable items, and price updates can reach the system within minutes without engineering work. It works with existing POS systems and base stations, without replacement hardware. Calls needing assistance can be handed to staff, with fallbacks logged for review. Kickoff to pilot is eight weeks, with no cost until deployment. Pricing is available by request.