Arc vs ZOOM Nitro
Arc
tryarc.comZOOM Nitro
hme.comSide by side
| Figure | Arc | ZOOM Nitro |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | — | Yes |
| Plans published | 0 | 1 |
| Spec score · Restaurant Drive-Thru Software | 7.5 (#6) | 6.5 (#21) |
| Headquarters | The site lists an address at 2261 Market St. Ste 22575, San Francisco, CA 94114. | Carlsbad, California, USA |
| Product | Arc describes itself as a voice AI platform for running, optimizing, and growing drive-thrus as a digital channel. | ZOOM Nitro is a drive-thru optimization system designed to improve service speed, car counts, and customer experience. |
Plans
In their own words
Arc
Arc is a voice AI platform from Sparkpoint Inc. for restaurant operators and local businesses running drive-thrus. Its voice ordering agent manages the customer’s full order conversation and can suggest upsells. Automated Order Punching listens to crew orders and enters them into the POS at a drive-thru or counter. Phone ordering can connect with a restaurant call center. Arc Observe supplies real-time and aggregated order insights, including throughput analytics. Listed POS integrations include NCR, Xenial, Toast, Par/Brink, Oracle Micros, and other major drive-thru systems. Arc says menu changes, limited-time offers, unavailable items, and price updates can reach the system within minutes without engineering work. It works with existing POS systems and base stations, without replacement hardware. Calls needing assistance can be handed to staff, with fallbacks logged for review. Kickoff to pilot is eight weeks, with no cost until deployment. Pricing is available by request.