Archive Intel vs Global Relay Event Archiving API

Archive Intel captures, reviews, archives, and retrieves business communications for SEC- and FINRA-regulated firms and other organizations. Its Contextual AI evaluates communications against recordkeeping requirements, while human review workflows allow configurable escalation and random review scheduling. AI Marketing Review can flag potentially noncompliant language before distribution, suggest alternatives, and retain review actions and decisions. For business texting on personal devices, Archive Intel captures iMessage, WhatsApp, and Android SMS with contact-level allow or block lists to separate personal conversations. Listed channels include social networks, workplace messaging, email, video chat, and CRM services. Customers can access and export records on demand without retrieval or export fees; 1TB of storage is included. Archive Intel says it is SOC 2 Type II certified and stores records in non-alterable WORM format. The platform is available on Android, iOS, and the web. Pricing lists a $99 a month platform fee, plus $12 per user per month per connector and $40 per user per month for text archiving, with no minimums. AI Marketing Review is an add-on starting at $500 a month.

Global Relay Event Archiving API sends social media, collaboration, and customer experience events into Global Relay Archive. It supports more than 40 event types, including posts, replies, profile updates, and other user activity. Global Relay authenticates, validates, transforms, and stores submitted data so archive users can discover and analyze it. Applications must be registered and declare the data types they will archive. Authentication uses OAuth 2.0 Client Credentials; endpoints require HTTPS and follow HTTP/1.1, and any language with an HTTP library can call them. Each source platform needs its own credential set, while attachments must first be uploaded to the files endpoint. Listed connectors include Jira Cloud, LinkedIn, Microsoft Teams, Slack, Salesforce Chatter, WhatsApp Business, Zoom, and Webex. Archived content is stored in a WORM-compliant, tamper-proof format with integrity checks and chain-of-custody tracking. Retention is configurable, with legal hold, advanced search, and exports to PST, EML, FTP, DVD, or hard drive. Pricing is on request.