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Global Relay Event Archiving API

developers.globalrelay.com

WebAPI
Visit developers.globalrelay.com
Spec score 7.5 #16 of 38 in Social Media Archiving Software

What it is

Global Relay Event Archiving API sends social media, collaboration, and customer experience events into Global Relay Archive. It supports more than 40 event types, including posts, replies, profile updates, and other user activity. Global Relay authenticates, validates, transforms, and stores submitted data so archive users can discover and analyze it. Applications must be registered and declare the data types they will archive. Authentication uses OAuth 2.0 Client Credentials; endpoints require HTTPS and follow HTTP/1.1, and any language with an HTTP library can call them. Each source platform needs its own credential set, while attachments must first be uploaded to the files endpoint. Listed connectors include Jira Cloud, LinkedIn, Microsoft Teams, Slack, Salesforce Chatter, WhatsApp Business, Zoom, and Webex. Archived content is stored in a WORM-compliant, tamper-proof format with integrity checks and chain-of-custody tracking. Retention is configurable, with legal hold, advanced search, and exports to PST, EML, FTP, DVD, or hard drive. Pricing is on request.

Spec sheet

Purpose
The API programmatically archives social media, collaboration, and customer experience data into Global Relay Archive.Read 30 Sep 2026 · developers.globalrelay.com
Integrations
Global Relay lists connectors for platforms including Jira Cloud, LinkedIn, Microsoft Teams, Slack, Salesforce Chatter, WhatsApp Business, Zoom, and Webex.Read 30 Sep 2026 · globalrelay.com
Support
Global Relay provides technical support, training, professional services, and 24/7 expert advice and support.Read 30 Sep 2026 · globalrelay.com
Headquarters
Vancouver, British Columbia, CanadaRead 28 Sep 2026 · developers.globalrelay.com
Founded
1999Read 28 Sep 2026 · developers.globalrelay.com
Archive workflow
Global Relay authenticates, validates, transforms, and stores submitted data in Global Relay Archive, where archive users can discover and analyze it.Read 30 Sep 2026 · developers.globalrelay.com
Attachments
File attachments must be uploaded to the PUT /files endpoint before they are referenced in an event request.Read 30 Sep 2026 · developers.globalrelay.com
Authentication
The API uses OAuth 2.0 Client Credentials grant authentication.Read 30 Sep 2026 · developers.globalrelay.com
Certifications
Global Relay’s Trust Portal displays SOC 2 Type II, ISO 27001, GDPR, and CCPA badges.Read 30 Sep 2026 · trust.globalrelay.com
Compliance archive
Global Relay says archived content is stored in a WORM-compliant, tamper-proof format with continuous integrity checks, chain-of-custody tracking, and encrypted storage.Read 30 Sep 2026 · globalrelay.com
Credential scope
A new credential set is required for every platform from which data is archived; Global Relay gives Jira and LinkedIn as examples requiring separate credentials.Read 30 Sep 2026 · developers.globalrelay.com
Custom integration
Global Relay Archive supports any communication data source using a standardized open-source format and secure SMTP delivery, with custom integrations available.Read 30 Sep 2026 · globalrelay.com
Encryption
Global Relay states that data is end-to-end encrypted in transit and at rest.Read 30 Sep 2026 · developers.globalrelay.com
Enrollment
Applications must be registered and specify the data types they plan to archive before calling the API.Read 30 Sep 2026 · developers.globalrelay.com
Event types
The API supports more than 40 event types, including posts, replies, profile updates, and other user activity.Read 30 Sep 2026 · developers.globalrelay.com
Platform coverage
The API is designed to support platforms that generate event-based data, including collaboration platforms and social media sites.Read 30 Sep 2026 · developers.globalrelay.com
Target customers
Global Relay describes its solutions as serving the global financial sector and other highly regulated industries.Read 30 Sep 2026 · globalrelay.com
Transport
Global Relay API endpoints require HTTPS and conform to HTTP/1.1, and the Event Archiving API works with any language that has an HTTP library.Read 30 Sep 2026 · developers.globalrelay.com

Plans and prices

Event Archiving API Priced on request application enrollment required · credentials per platform/data type Read 30 Sep 2026 · globalrelay.com

Every Global Relay Event Archiving API plan and price →

Strong points and limits

Strong points

  • Supports more than 40 event types
  • OAuth 2.0 Client Credentials authentication
  • HTTPS and HTTP/1.1 transport
  • WORM-compliant archive with integrity checks
  • Configurable retention and legal hold

Limits

  • Pricing is available only on request
  • Each source platform requires separate credentials
  • Applications must enroll before making calls
  • Attachments require a separate upload step

Who it suits

This API is aimed at financial-sector and other highly regulated organizations archiving communications and customer data. It suits developers integrating event-producing platforms with Global Relay Archive.

Verdict

The Event Archiving API provides a structured route into Global Relay Archive for regulated communications data. Registration, platform-specific credentials, and attachment handling add setup requirements, while archive controls cover retention, search, legal hold, and export.

Where Specifiction places it

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